Payday loan, title loan, or personal loan -- Struggling to pay your loan -- Complaint #5291001

Complaint Overview

Complaint ID: 5291001

Company: Big Picture Loans, LLC

Product: Payday loan, title loan, or personal loan

Sub-Product: Payday loan

Issue: Struggling to pay your loan

State: Illinois

ZIP Code: 610XX

Date Received: 2022-03-06T12:00:00-05:00

Date Sent to Company: 2022-03-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I took out a payday loan with this company in 2021. They are currently taking out {$270.00} every other week. The original loan amount was {$2000.00}. As of today the amount is {$2400.00}. That would mean that NOTHING has been applied to my principal. I understand that these loans are high interest rate, but the rate on this is 348 %. This is taking extreme advantage of people that are in a bad financial situation. I am not able to get ahead or have enough to pay my other debts as I am paying this with nothing being paid down on the loan.

Frequently Asked Questions

What is Complaint #5291001 about?

Complaint #5291001 was filed against Big Picture Loans, LLC regarding Payday loan, title loan, or personal loan specifically about Struggling to pay your loan. It was received by the CFPB on 2022-03-06T12:00:00-05:00.

How did Big Picture Loans, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Big Picture Loans, LLC?

Yes, visit the Big Picture Loans, LLC company profile at readthecomplaint.com/company/big-picture-loans-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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