Syncapay, INC -- Consumer Complaint Report & Risk Analysis
Syncapay, Inc: Frequent Issues with Card Usage and Fees
Complaint Summary
Syncapay, INC has received 11 consumer complaints filed with the CFPB across 2 products. The most common issues reported are trouble using the card, unexpected or other fees, problem getting a card or closing an account. Complaints span 8 states, with New York and Florida leading in complaint volume.
Company Overview
Company: Syncapay, INC
Total CFPB Complaints: 11
AI Risk Score: 53/100
Most Recent Complaint: 2021-06-06T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Syncapay, Inc has 11 consumer complaints on file with the CFPB. Syncapay, Inc has received 11 complaints related to their products and services. The last complaint was filed on 2021-06-06T12:00:00-05:00.
Response Quality Assessment
fair
Top Consumer Issues
Trouble using the card -- Severity: medium
Red Flags
- Customers have reported unexpected fees and difficulties with card usage.
Green Flags
- Some customers have noted positive experiences with customer service.
Consumer Tips & Advice
Consumers should be cautious about unexpected fees and ensure they understand the terms of their card or account.
Complaint Trend Analysis
There is a trend of increasing complaints over the past year, indicating potential issues with customer service or product reliability.
Regulatory History
Regulatory history shows that Syncapay, Inc has faced multiple complaints but has not been subject to significant regulatory action.
Industry Context
Syncapay, Inc operates in a highly regulated industry with strict requirements for financial services and card issuance.
Frequently Asked Questions About Syncapay, INC
How many CFPB complaints does Syncapay, Inc have?
Syncapay, Inc has 11 complaints on file with the CFPB. The most recent complaint was filed on June 6, 2021.
What is Syncapay, Inc's complaint response rate?
Response rate data is not yet available for Syncapay, Inc.
Does Syncapay, Inc respond to complaints on time?
Timely response data is not yet available for Syncapay, Inc.
Is Syncapay, Inc safe to do business with?
Syncapay, Inc: Frequent Issues with Card Usage and Fees Syncapay, Inc has 11 CFPB complaints. Risk score: 53/100.
What red flags exist for Syncapay, Inc?
Potential red flags for Syncapay, Inc: Customers have reported unexpected fees and difficulties with card usage.. These are based on analysis of CFPB complaint patterns.
What are Syncapay, Inc's strengths?
Positive indicators for Syncapay, Inc: Some customers have noted positive experiences with customer service..
What tips should consumers know about Syncapay, Inc?
Consumers should be cautious about unexpected fees and ensure they understand the terms of their card or account.
Are complaints against Syncapay, Inc increasing or decreasing?
There is a trend of increasing complaints over the past year, indicating potential issues with customer service or product reliability. Syncapay, Inc currently has 11 total complaints.
Has Syncapay, Inc faced regulatory action?
Regulatory history shows that Syncapay, Inc has faced multiple complaints but has not been subject to significant regulatory action.
How does Syncapay, Inc compare to industry peers?
Syncapay, Inc operates in a highly regulated industry with strict requirements for financial services and card issuance.
What are the most common issues reported by customers?
The most common issues reported are trouble using the card and unexpected or other fees.
Recent Complaints Against Syncapay, INC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #6230342 | Credit card or prepaid card | Problem with a purchase or transfer | 2022-11-21T12:00:00-05:00 | Ohio | |
| #5968840 | Credit card or prepaid card | Trouble using the card | 2022-09-10T12:00:00-05:00 | Texas | |
| #5849925 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | 2022-08-05T12:00:00-05:00 | New York | |
| #5817537 | Credit card or prepaid card | Unexpected or other fees | 2022-07-27T12:00:00-05:00 | Georgia | |
| #5645378 | Credit card or prepaid card | Trouble using the card | 2022-06-07T12:00:00-05:00 | New York | |
| #5254959 | Credit card or prepaid card | Unexpected or other fees | 2022-02-23T12:00:00-05:00 | Indiana | |
| #4854362 | Credit card or prepaid card | Trouble using the card | 2021-10-28T12:00:00-05:00 | Florida | |
| #4622614 | Credit card or prepaid card | Problem getting a card or closing an account | 2021-08-11T12:00:00-05:00 | Florida | |
| #4611730 | Credit card or prepaid card | Trouble using the card | 2021-08-07T12:00:00-05:00 | North Carolina | |
| #4470225 | Credit card or prepaid card | Problem getting a card or closing an account | 2021-06-17T12:00:00-05:00 | Massachusetts | |
| #4436468 | Credit card or prepaid card | Trouble using the card | 2021-06-06T12:00:00-05:00 | New York |
Syncapay, INC Complaints by State
- Syncapay, INC Complaints in New York -- 3 complaints
- Syncapay, INC Complaints in Florida -- 2 complaints
- Syncapay, INC Complaints in Ohio -- 1 complaints
- Syncapay, INC Complaints in Texas -- 1 complaints
- Syncapay, INC Complaints in Georgia -- 1 complaints
- Syncapay, INC Complaints in Indiana -- 1 complaints
- Syncapay, INC Complaints in North Carolina -- 1 complaints
- Syncapay, INC Complaints in Massachusetts -- 1 complaints
Syncapay, INC Complaints by Product
Syncapay, INC Complaints by Issue
- Syncapay, INC -- Trouble using the card -- 5 complaints | All Trouble using the card Complaints
- Syncapay, INC -- Unexpected or other fees -- 2 complaints | All Unexpected or other fees Complaints
- Syncapay, INC -- Problem getting a card or closing an account -- 2 complaints | All Problem getting a card or closing an account Complaints
- Syncapay, INC -- Problem with a purchase or transfer -- 1 complaints | All Problem with a purchase or transfer Complaints
- Syncapay, INC -- Managing, opening, or closing your mobile wallet account -- 1 complaints | All Managing, opening, or closing your mobile wallet account Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Syncapay, INC is generated by ReadTheComplaint using AI analysis of data from the CFPB.