Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #4470225
Complaint Overview
Complaint ID: 4470225
Company: Syncapay, INC
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting a working replacement card
State: Massachusetts
ZIP Code: 02122
Date Received: 2021-06-17T12:00:00-05:00
Date Sent to Company: 2021-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #4470225 about?
Complaint #4470225 was filed against Syncapay, INC regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2021-06-17T12:00:00-05:00.
How did Syncapay, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Syncapay, INC?
Yes, visit the Syncapay, INC company profile at readthecomplaint.com/company/syncapay-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.