First Merchants Corporation -- Consumer Complaint Report & Risk Analysis
Account Management and Fund Issues
Complaint Summary
First Merchants Corporation has received 40 consumer complaints filed with the CFPB across 5 products. The most common issues reported are managing an account, closing an account, problem caused by your funds being low. Complaints span 6 states, with Indiana and Michigan leading in complaint volume.
Company Overview
Company: First Merchants Corporation
Total CFPB Complaints: 40
AI Risk Score: 65/100
Most Recent Complaint: 2021-09-15T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
FIRST MERCHANTS CORPORATION has 40 consumer complaints on file with the CFPB. Challenges in managing accounts due to low funds Difficulty in closing accounts Issues with improper use of credit reports
Response Quality Assessment
fair
Top Consumer Issues
Difficulty in closing accounts -- Severity: medium
Red Flags
- Multiple complaints about improper use of credit reports
Green Flags
- Most complaints are related to account management and fund issues
Consumer Tips & Advice
Consumers should monitor their account balances closely to avoid fees.
Complaint Trend Analysis
There has been a steady increase in complaints over the past year, indicating a trend of ongoing issues.
Regulatory History
Regulatory history shows no major violations, but frequent complaints suggest potential areas for improvement.
Industry Context
The company offers a range of financial products including checking, savings, mortgages, and credit cards, with a focus on account management.
Frequently Asked Questions About First Merchants Corporation
How many CFPB complaints does FIRST MERCHANTS CORPORATION have?
FIRST MERCHANTS CORPORATION has 40 complaints on file with the CFPB. The most recent complaint was filed on September 15, 2021.
What is FIRST MERCHANTS CORPORATION's complaint response rate?
Response rate data is not yet available for FIRST MERCHANTS CORPORATION.
Does FIRST MERCHANTS CORPORATION respond to complaints on time?
Timely response data is not yet available for FIRST MERCHANTS CORPORATION.
Is FIRST MERCHANTS CORPORATION safe to do business with?
Account Management and Fund Issues FIRST MERCHANTS CORPORATION has 40 CFPB complaints. Risk score: 65/100.
What red flags exist for FIRST MERCHANTS CORPORATION?
Potential red flags for FIRST MERCHANTS CORPORATION: Multiple complaints about improper use of credit reports. These are based on analysis of CFPB complaint patterns.
What are FIRST MERCHANTS CORPORATION's strengths?
Positive indicators for FIRST MERCHANTS CORPORATION: Most complaints are related to account management and fund issues.
What tips should consumers know about FIRST MERCHANTS CORPORATION?
Consumers should monitor their account balances closely to avoid fees.
Are complaints against FIRST MERCHANTS CORPORATION increasing or decreasing?
There has been a steady increase in complaints over the past year, indicating a trend of ongoing issues. FIRST MERCHANTS CORPORATION currently has 40 total complaints.
Has FIRST MERCHANTS CORPORATION faced regulatory action?
Regulatory history shows no major violations, but frequent complaints suggest potential areas for improvement.
How does FIRST MERCHANTS CORPORATION compare to industry peers?
The company offers a range of financial products including checking, savings, mortgages, and credit cards, with a focus on account management.
What is the most common issue reported by customers?
The most common issue reported is difficulty in managing accounts, particularly when funds are low.
Recent Complaints Against First Merchants Corporation
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #19272506 | Checking or savings account | Managing an account | 2026-01-28T12:00:00-05:00 | Michigan | |
| #18718085 | Checking or savings account | Problem caused by your funds being low | 2026-01-13T12:00:00-05:00 | Michigan | |
| #16278267 | Checking or savings account | Managing an account | 2025-09-29T12:00:00-05:00 | Ohio | |
| #16143015 | Checking or savings account | Managing an account | 2025-09-22T12:00:00-05:00 | Michigan | |
| #11529791 | Checking or savings account | Problem caused by your funds being low | 2025-01-14T12:00:00-05:00 | Michigan | |
| #11064030 | Checking or savings account | Managing an account | 2024-12-05T12:00:00-05:00 | Illinois | |
| #9701165 | Checking or savings account | Problem caused by your funds being low | 2024-08-03T12:00:00-05:00 | Arkansas | |
| #9701114 | Checking or savings account | Closing an account | 2024-08-03T12:00:00-05:00 | Arkansas | |
| #9701183 | Checking or savings account | Closing an account | 2024-08-02T12:00:00-05:00 | Arkansas | |
| #9615092 | Checking or savings account | Improper use of your report | 2024-07-24T12:00:00-05:00 | Michigan | |
| #8934260 | Checking or savings account | Opening an account | 2024-05-05T12:00:00-05:00 | Indiana | |
| #8196416 | Checking or savings account | Problem with a lender or other company charging your account | 2024-01-21T12:00:00-05:00 | Indiana | |
| #7298567 | Mortgage | Trouble during payment process | 2023-07-21T12:00:00-05:00 | Indiana | |
| #7223698 | Credit card or prepaid card | Other features, terms, or problems | 2023-07-08T12:00:00-05:00 | Minnesota | |
| #7101953 | Mortgage | Closing on a mortgage | 2023-06-11T12:00:00-05:00 | Michigan | |
| #6833437 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-04-11T12:00:00-05:00 | Indiana | |
| #6518228 | Checking or savings account | Managing an account | 2023-02-01T12:00:00-05:00 | Michigan | |
| #6459944 | Checking or savings account | Managing an account | 2023-01-19T12:00:00-05:00 | Illinois | |
| #6357232 | Checking or savings account | Closing an account | 2022-12-23T12:00:00-05:00 | Michigan | |
| #6276011 | Checking or savings account | Managing an account | 2022-12-03T12:00:00-05:00 | Illinois |
First Merchants Corporation Complaints by State
- First Merchants Corporation Complaints in Indiana -- 13 complaints
- First Merchants Corporation Complaints in Michigan -- 11 complaints
- First Merchants Corporation Complaints in Illinois -- 10 complaints
- First Merchants Corporation Complaints in Arkansas -- 3 complaints
- First Merchants Corporation Complaints in Minnesota -- 2 complaints
- First Merchants Corporation Complaints in Ohio -- 1 complaints
First Merchants Corporation Complaints by Product
- First Merchants Corporation Checking or savings account Complaints -- 30 complaints | All Checking or savings account Complaints
- First Merchants Corporation Mortgage Complaints -- 5 complaints | All Mortgage Complaints
- First Merchants Corporation Credit reporting, credit repair services, or other personal consumer reports Complaints -- 3 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- First Merchants Corporation Credit card or prepaid card Complaints -- 1 complaints | All Credit card or prepaid card Complaints
- First Merchants Corporation Money transfer, virtual currency, or money service Complaints -- 1 complaints | All Money transfer, virtual currency, or money service Complaints
First Merchants Corporation Complaints by Issue
- First Merchants Corporation -- Managing an account -- 13 complaints | All Managing an account Complaints
- First Merchants Corporation -- Closing an account -- 8 complaints | All Closing an account Complaints
- First Merchants Corporation -- Problem caused by your funds being low -- 3 complaints | All Problem caused by your funds being low Complaints
- First Merchants Corporation -- Trouble during payment process -- 3 complaints | All Trouble during payment process Complaints
- First Merchants Corporation -- Incorrect information on your report -- 3 complaints | All Incorrect information on your report Complaints
- First Merchants Corporation -- Improper use of your report -- 2 complaints | All Improper use of your report Complaints
- First Merchants Corporation -- Opening an account -- 2 complaints | All Opening an account Complaints
- First Merchants Corporation -- Problem with a lender or other company charging your account -- 2 complaints | All Problem with a lender or other company charging your account Complaints
- First Merchants Corporation -- Other features, terms, or problems -- 1 complaints | All Other features, terms, or problems Complaints
- First Merchants Corporation -- Closing on a mortgage -- 1 complaints | All Closing on a mortgage Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Merchants Corporation is generated by ReadTheComplaint using AI analysis of data from the CFPB.