Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8196416
Complaint Overview
Complaint ID: 8196416
Company: First Merchants Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Indiana
ZIP Code: 47909
Date Received: 2024-01-21T12:00:00-05:00
Date Sent to Company: 2024-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I checked my account and for some reason I was being charged for something I have no clue of what it is nor what/where its for/from. I think its some type of made up site. This never happened to me before and It happened when I went in to the bank to retrieve a money order. It happened later on that night around XXXX and I had cash for the money order so it didnt make sense that my account ended up being charged. My account is now in the negative and it shouldnt be I reported it when my account said {$42.00} and some change had been charged and I was told theyd fix it upon it stops pending but my account continues to go deeper into the negative for some reason. Even after me locking my card.
Frequently Asked Questions
What is Complaint #8196416 about?
Complaint #8196416 was filed against First Merchants Corporation regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-01-21T12:00:00-05:00.
How did First Merchants Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against First Merchants Corporation?
Yes, visit the First Merchants Corporation company profile at readthecomplaint.com/company/first-merchants-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.