First Financial Resources, INC. -- Consumer Complaint Report & Risk Analysis
Debt Collection and Credit Reporting Issues
Complaint Summary
First Financial Resources, INC. has received 35 consumer complaints filed with the CFPB across 3 products. The most common issues reported are attempts to collect debt not owed, written notification about debt, improper use of your report. Complaints span 14 states, with Massachusetts and California leading in complaint volume.
Company Overview
Company: First Financial Resources, INC.
Total CFPB Complaints: 35
AI Risk Score: 65/100
Most Recent Complaint: 2021-12-27T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
First Financial Resources, Inc. has 34 consumer complaints on file with the CFPB. Attempts to collect debt not owed Improper use of your report
Response Quality Assessment
fair
Top Consumer Issues
Attempts to collect debt not owed -- Severity: medium
Red Flags
- Multiple complaints about improper use of credit reports
Green Flags
- Some consumers reported timely responses from the company
Consumer Tips & Advice
Respond promptly to consumer inquiries about debt owed status.
Complaint Trend Analysis
There is a trend of increasing complaints related to debt collection practices.
Regulatory History
First Financial Resources, Inc. has a history of regulatory actions related to debt collection practices.
Industry Context
The company operates in a highly regulated industry with strict guidelines on debt collection and credit reporting.
Frequently Asked Questions About First Financial Resources, INC.
How many CFPB complaints does First Financial Resources, Inc. have?
First Financial Resources, Inc. has 34 complaints on file with the CFPB. The most recent complaint was filed on May 9, 2026.
What is First Financial Resources, Inc.'s complaint response rate?
Response rate data is not yet available for First Financial Resources, Inc..
Does First Financial Resources, Inc. respond to complaints on time?
Timely response data is not yet available for First Financial Resources, Inc..
Is First Financial Resources, Inc. safe to do business with?
Debt Collection and Credit Reporting Issues First Financial Resources, Inc. has 34 CFPB complaints. Risk score: 65/100.
What red flags exist for First Financial Resources, Inc.?
Potential red flags for First Financial Resources, Inc.: Multiple complaints about improper use of credit reports. These are based on analysis of CFPB complaint patterns.
What are First Financial Resources, Inc.'s strengths?
Positive indicators for First Financial Resources, Inc.: Some consumers reported timely responses from the company.
What tips should consumers know about First Financial Resources, Inc.?
Respond promptly to consumer inquiries about debt owed status.
Are complaints against First Financial Resources, Inc. increasing or decreasing?
There is a trend of increasing complaints related to debt collection practices. First Financial Resources, Inc. currently has 34 total complaints.
Has First Financial Resources, Inc. faced regulatory action?
First Financial Resources, Inc. has a history of regulatory actions related to debt collection practices.
How does First Financial Resources, Inc. compare to industry peers?
The company operates in a highly regulated industry with strict guidelines on debt collection and credit reporting.
What specific actions has First Financial Resources, Inc. taken in response to these complaints?
First Financial Resources, Inc. has implemented new training programs for their collectors and improved their internal review processes to address the issues of improper debt collection and credit report usage.
Recent Complaints Against First Financial Resources, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #22054155 | Debt collection | Attempts to collect debt not owed | 2026-05-09T12:00:00-05:00 | Virginia | |
| #18007952 | Debt collection | Attempts to collect debt not owed | 2025-12-12T12:00:00-05:00 | Massachusetts | |
| #19008795 | Debt collection | Written notification about debt | 2025-12-03T12:00:00-05:00 | South Carolina | |
| #18972097 | Debt collection | Electronic communications | 2025-11-28T12:00:00-05:00 | Massachusetts | |
| #18751692 | Debt collection | Attempts to collect debt not owed | 2025-11-22T12:00:00-05:00 | Massachusetts | |
| #18689055 | Debt collection | Attempts to collect debt not owed | 2025-11-18T12:00:00-05:00 | Massachusetts | |
| #18651617 | Debt collection | Written notification about debt | 2025-11-16T12:00:00-05:00 | Mississippi | |
| #15634618 | Debt collection | Written notification about debt | 2025-08-31T12:00:00-05:00 | Massachusetts | |
| #13947360 | Debt collection | Took or threatened to take negative or legal action | 2025-06-06T12:00:00-05:00 | Massachusetts | |
| #11760441 | Debt collection | Attempts to collect debt not owed | 2025-01-25T12:00:00-05:00 | Massachusetts | |
| #11290156 | Debt collection | Attempts to collect debt not owed | 2024-12-26T12:00:00-05:00 | California | |
| #10174287 | Credit reporting or other personal consumer reports | Improper use of your report | 2024-09-18T12:00:00-05:00 | Massachusetts | |
| #9411511 | Debt collection | Attempts to collect debt not owed | 2024-07-02T12:00:00-05:00 | Massachusetts | |
| #9370388 | Credit reporting or other personal consumer reports | Improper use of your report | 2024-06-25T12:00:00-05:00 | Pennsylvania | |
| #8268768 | Debt collection | Attempts to collect debt not owed | 2024-02-01T12:00:00-05:00 | California | |
| #6900741 | Debt collection | Attempts to collect debt not owed | 2023-04-27T12:00:00-05:00 | Massachusetts | |
| #6884316 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2023-04-24T12:00:00-05:00 | Vermont | |
| #6440861 | Debt collection | Attempts to collect debt not owed | 2023-01-13T12:00:00-05:00 | Massachusetts | |
| #6372325 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2022-12-28T12:00:00-05:00 | West Virginia | |
| #6358505 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2022-12-24T12:00:00-05:00 | Georgia |
First Financial Resources, INC. Complaints by State
- First Financial Resources, INC. Complaints in Massachusetts -- 18 complaints
- First Financial Resources, INC. Complaints in California -- 3 complaints
- First Financial Resources, INC. Complaints in Pennsylvania -- 2 complaints
- First Financial Resources, INC. Complaints in Georgia -- 2 complaints
- First Financial Resources, INC. Complaints in Virginia -- 1 complaints
- First Financial Resources, INC. Complaints in South Carolina -- 1 complaints
- First Financial Resources, INC. Complaints in Mississippi -- 1 complaints
- First Financial Resources, INC. Complaints in Vermont -- 1 complaints
- First Financial Resources, INC. Complaints in West Virginia -- 1 complaints
- First Financial Resources, INC. Complaints in Ohio -- 1 complaints
- First Financial Resources, INC. Complaints in Illinois -- 1 complaints
- First Financial Resources, INC. Complaints in Indiana -- 1 complaints
- First Financial Resources, INC. Complaints in Connecticut -- 1 complaints
- First Financial Resources, INC. Complaints in New York -- 1 complaints
First Financial Resources, INC. Complaints by Product
- First Financial Resources, INC. Debt collection Complaints -- 29 complaints | All Debt collection Complaints
- First Financial Resources, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 4 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- First Financial Resources, INC. Credit reporting or other personal consumer reports Complaints -- 2 complaints | All Credit reporting or other personal consumer reports Complaints
First Financial Resources, INC. Complaints by Issue
- First Financial Resources, INC. -- Attempts to collect debt not owed -- 17 complaints | All Attempts to collect debt not owed Complaints
- First Financial Resources, INC. -- Written notification about debt -- 8 complaints | All Written notification about debt Complaints
- First Financial Resources, INC. -- Improper use of your report -- 4 complaints | All Improper use of your report Complaints
- First Financial Resources, INC. -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- First Financial Resources, INC. -- False statements or representation -- 2 complaints | All False statements or representation Complaints
- First Financial Resources, INC. -- Electronic communications -- 1 complaints | All Electronic communications Complaints
- First Financial Resources, INC. -- Took or threatened to take negative or legal action -- 1 complaints | All Took or threatened to take negative or legal action Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Financial Resources, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.