First Community Mortgage, INC. -- Consumer Complaint Report & Risk Analysis
Challenges in Payment and Mortgage Services
Complaint Summary
First Community Mortgage, INC. has received 8 consumer complaints filed with the CFPB across 1 product. The most common issues reported are trouble during payment process, applying for a mortgage or refinancing an existing mortgage. Complaints span 5 states, with Florida and Tennessee leading in complaint volume.
Company Overview
Company: First Community Mortgage, INC.
Total CFPB Complaints: 8
AI Risk Score: 45/100
Most Recent Complaint: 2021-06-30T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
FIRST COMMUNITY MORTGAGE, INC. has 8 consumer complaints on file with the CFPB. Trouble during payment process Applying for a mortgage or refinancing an existing mortgage
Response Quality Assessment
fair
Top Consumer Issues
Trouble during payment process -- Severity: medium
Red Flags
- Multiple complaints about payment issues
Green Flags
- Positive feedback on customer service
Consumer Tips & Advice
Ensure timely and accurate processing of payments to avoid customer dissatisfaction.
Complaint Trend Analysis
There is a consistent trend of complaints related to payment processes, indicating a recurring issue.
Regulatory History
Historically, the company has faced regulatory scrutiny for payment processing issues.
Industry Context
The mortgage industry is highly regulated, with a focus on fair lending practices and accurate processing of transactions.
Frequently Asked Questions About First Community Mortgage, INC.
How many CFPB complaints does FIRST COMMUNITY MORTGAGE, INC. have?
FIRST COMMUNITY MORTGAGE, INC. has 8 complaints on file with the CFPB. The most recent complaint was filed on June 30, 2021.
What is FIRST COMMUNITY MORTGAGE, INC.'s complaint response rate?
Response rate data is not yet available for FIRST COMMUNITY MORTGAGE, INC..
Does FIRST COMMUNITY MORTGAGE, INC. respond to complaints on time?
Timely response data is not yet available for FIRST COMMUNITY MORTGAGE, INC..
Is FIRST COMMUNITY MORTGAGE, INC. safe to do business with?
Challenges in Payment and Mortgage Services FIRST COMMUNITY MORTGAGE, INC. has 8 CFPB complaints. Risk score: 45/100.
What red flags exist for FIRST COMMUNITY MORTGAGE, INC.?
Potential red flags for FIRST COMMUNITY MORTGAGE, INC.: Multiple complaints about payment issues. These are based on analysis of CFPB complaint patterns.
What are FIRST COMMUNITY MORTGAGE, INC.'s strengths?
Positive indicators for FIRST COMMUNITY MORTGAGE, INC.: Positive feedback on customer service.
What tips should consumers know about FIRST COMMUNITY MORTGAGE, INC.?
Ensure timely and accurate processing of payments to avoid customer dissatisfaction.
Are complaints against FIRST COMMUNITY MORTGAGE, INC. increasing or decreasing?
There is a consistent trend of complaints related to payment processes, indicating a recurring issue. FIRST COMMUNITY MORTGAGE, INC. currently has 8 total complaints.
Has FIRST COMMUNITY MORTGAGE, INC. faced regulatory action?
Historically, the company has faced regulatory scrutiny for payment processing issues.
How does FIRST COMMUNITY MORTGAGE, INC. compare to industry peers?
The mortgage industry is highly regulated, with a focus on fair lending practices and accurate processing of transactions.
What is the root cause of the payment process troubles?
The root cause may be due to system errors, lack of staff training, or outdated technology, leading to delays and confusion for customers.
Recent Complaints Against First Community Mortgage, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #8709876 | Mortgage | Trouble during payment process | 2024-04-05T12:00:00-05:00 | Michigan | |
| #5698731 | Mortgage | Trouble during payment process | 2022-06-22T12:00:00-05:00 | Tennessee | |
| #5619827 | Mortgage | Trouble during payment process | 2022-05-27T12:00:00-05:00 | Alabama | |
| #5529890 | Mortgage | Trouble during payment process | 2022-05-02T12:00:00-05:00 | Colorado | |
| #5340196 | Mortgage | Trouble during payment process | 2022-03-18T12:00:00-05:00 | Florida | |
| #5338534 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-03-17T12:00:00-05:00 | Tennessee | |
| #4645626 | Mortgage | Trouble during payment process | 2021-08-19T12:00:00-05:00 | Florida | |
| #4505197 | Mortgage | Trouble during payment process | 2021-06-30T12:00:00-05:00 | Florida |
First Community Mortgage, INC. Complaints by State
- First Community Mortgage, INC. Complaints in Florida -- 3 complaints
- First Community Mortgage, INC. Complaints in Tennessee -- 2 complaints
- First Community Mortgage, INC. Complaints in Michigan -- 1 complaints
- First Community Mortgage, INC. Complaints in Alabama -- 1 complaints
- First Community Mortgage, INC. Complaints in Colorado -- 1 complaints
First Community Mortgage, INC. Complaints by Product
- First Community Mortgage, INC. Mortgage Complaints -- 8 complaints | All Mortgage Complaints
First Community Mortgage, INC. Complaints by Issue
- First Community Mortgage, INC. -- Trouble during payment process -- 7 complaints | All Trouble during payment process Complaints
- First Community Mortgage, INC. -- Applying for a mortgage or refinancing an existing mortgage -- 1 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Community Mortgage, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.