Express Collections, INC. -- Consumer Complaint Report & Risk Analysis
Express Collections, Inc. - Debt Collection and Reporting Issues
Complaint Summary
Express Collections, INC. has received 29 consumer complaints filed with the CFPB across 3 products. The most common issues reported are attempts to collect debt not owed, incorrect information on your report, took or threatened to take negative or legal action. Complaints span 7 states, with Texas and Missouri leading in complaint volume.
Company Overview
Company: Express Collections, INC.
Total CFPB Complaints: 29
AI Risk Score: 65/100
Most Recent Complaint: 2023-05-08T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Express Collections, Inc. has 29 consumer complaints on file with the CFPB. Attempts to collect debt not owed Took or threatened to take negative or legal action Incorrect information on your report Problem with a company's investigation into an existing problem Written notification about debt
Response Quality Assessment
fair
Top Consumer Issues
Attempts to collect debt not owed -- Severity: medium
Red Flags
- Multiple complaints about incorrect information on reports
Green Flags
- Some complaints about timely responses
Consumer Tips & Advice
Respond promptly to consumer inquiries and disputes.
Complaint Trend Analysis
There is a trend of increasing complaints about debt collection practices and accuracy of consumer reports.
Regulatory History
Regulatory history shows ongoing scrutiny of debt collection practices and accuracy of consumer reports.
Industry Context
The industry context is focused on ensuring accurate and timely debt collection and credit reporting practices.
Frequently Asked Questions About Express Collections, INC.
How many CFPB complaints does Express Collections, Inc. have?
Express Collections, Inc. has 29 complaints on file with the CFPB. The most recent complaint was filed on May 8, 2023.
What is Express Collections, Inc.'s complaint response rate?
Response rate data is not yet available for Express Collections, Inc..
Does Express Collections, Inc. respond to complaints on time?
Timely response data is not yet available for Express Collections, Inc..
Is Express Collections, Inc. safe to do business with?
Express Collections, Inc. - Debt Collection and Reporting Issues Express Collections, Inc. has 29 CFPB complaints. Risk score: 65/100.
What red flags exist for Express Collections, Inc.?
Potential red flags for Express Collections, Inc.: Multiple complaints about incorrect information on reports. These are based on analysis of CFPB complaint patterns.
What are Express Collections, Inc.'s strengths?
Positive indicators for Express Collections, Inc.: Some complaints about timely responses.
What tips should consumers know about Express Collections, Inc.?
Respond promptly to consumer inquiries and disputes.
Are complaints against Express Collections, Inc. increasing or decreasing?
There is a trend of increasing complaints about debt collection practices and accuracy of consumer reports. Express Collections, Inc. currently has 29 total complaints.
Has Express Collections, Inc. faced regulatory action?
Regulatory history shows ongoing scrutiny of debt collection practices and accuracy of consumer reports.
How does Express Collections, Inc. compare to industry peers?
The industry context is focused on ensuring accurate and timely debt collection and credit reporting practices.
What unique insight can be drawn from the complaints about Express Collections, Inc.?
The complaints highlight a need for improved accuracy in debt collection and credit reporting, with a particular focus on verifying the legitimacy of debts before attempting collection.
Recent Complaints Against Express Collections, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #20468360 | Debt collection | Took or threatened to take negative or legal action | 2026-03-20T12:00:00-05:00 | Texas | |
| #20221890 | Debt collection | Took or threatened to take negative or legal action | 2026-03-12T12:00:00-05:00 | Missouri | |
| #19467602 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2026-02-12T12:00:00-05:00 | Texas | |
| #19342600 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2026-02-08T12:00:00-05:00 | Texas | |
| #19290156 | Debt collection | Written notification about debt | 2026-02-05T12:00:00-05:00 | Texas | |
| #15418100 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-08-20T12:00:00-05:00 | South Dakota | |
| #14362002 | Debt collection | Took or threatened to take negative or legal action | 2025-06-29T12:00:00-05:00 | Texas | |
| #14053619 | Debt collection | Took or threatened to take negative or legal action | 2025-06-12T12:00:00-05:00 | Texas | |
| #12321833 | Debt collection | Attempts to collect debt not owed | 2025-03-04T12:00:00-05:00 | South Dakota | |
| #10776918 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2024-11-12T12:00:00-05:00 | Texas | |
| #10081466 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-09-10T12:00:00-05:00 | Louisiana | |
| #9985738 | Debt collection | Attempts to collect debt not owed | 2024-08-29T12:00:00-05:00 | Texas | |
| #9742194 | Debt collection | Written notification about debt | 2024-08-07T12:00:00-05:00 | Texas | |
| #8736512 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2024-04-09T12:00:00-05:00 | Massachusetts | |
| #8297326 | Debt collection | Attempts to collect debt not owed | 2024-02-06T12:00:00-05:00 | Massachusetts | |
| #8052992 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2023-12-23T12:00:00-05:00 | Texas | |
| #7365274 | Debt collection | Attempts to collect debt not owed | 2023-08-07T12:00:00-05:00 | Texas | |
| #6949132 | Debt collection | False statements or representation | 2023-05-08T12:00:00-05:00 | South Carolina | |
| #6519000 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2023-02-01T12:00:00-05:00 | Louisiana | |
| #5968771 | Debt collection | Attempts to collect debt not owed | 2022-09-10T12:00:00-05:00 | Texas |
Express Collections, INC. Complaints by State
- Express Collections, INC. Complaints in Texas -- 18 complaints
- Express Collections, INC. Complaints in Missouri -- 3 complaints
- Express Collections, INC. Complaints in South Dakota -- 2 complaints
- Express Collections, INC. Complaints in Louisiana -- 2 complaints
- Express Collections, INC. Complaints in Massachusetts -- 2 complaints
- Express Collections, INC. Complaints in South Carolina -- 1 complaints
- Express Collections, INC. Complaints in Georgia -- 1 complaints
Express Collections, INC. Complaints by Product
- Express Collections, INC. Debt collection Complaints -- 18 complaints | All Debt collection Complaints
- Express Collections, INC. Credit reporting or other personal consumer reports Complaints -- 7 complaints | All Credit reporting or other personal consumer reports Complaints
- Express Collections, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 4 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Express Collections, INC. Complaints by Issue
- Express Collections, INC. -- Attempts to collect debt not owed -- 8 complaints | All Attempts to collect debt not owed Complaints
- Express Collections, INC. -- Incorrect information on your report -- 7 complaints | All Incorrect information on your report Complaints
- Express Collections, INC. -- Took or threatened to take negative or legal action -- 4 complaints | All Took or threatened to take negative or legal action Complaints
- Express Collections, INC. -- Written notification about debt -- 4 complaints | All Written notification about debt Complaints
- Express Collections, INC. -- Problem with a company's investigation into an existing problem -- 3 complaints | All Problem with a company's investigation into an existing problem Complaints
- Express Collections, INC. -- False statements or representation -- 2 complaints | All False statements or representation Complaints
- Express Collections, INC. -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Express Collections, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.