Debt collection -- Attempts to collect debt not owed -- Complaint #7365274

Complaint Overview

Complaint ID: 7365274

Company: Express Collections, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed

State: Texas

ZIP Code: 76123

Date Received: 2023-08-07T12:00:00-05:00

Date Sent to Company: 2023-09-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

the orginally debt was with smales sales and lease started XX/XX/XXXX for total XXXX smale sales and lease removed the negative enrty from my XXXX credt report on XX/XX/XXXX. on sunday XXXX express collection was added to my XXXX credit report with the incorrect balance, incorrect balance date, inccrect orignal balance incorrect date opened and incorrect payment history

Frequently Asked Questions

What is Complaint #7365274 about?

Complaint #7365274 was filed against Express Collections, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-08-07T12:00:00-05:00.

How did Express Collections, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Express Collections, INC.?

Yes, visit the Express Collections, INC. company profile at readthecomplaint.com/company/express-collections-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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