Consumer Portfolio Services, INC. -- Consumer Complaint Report & Risk Analysis
Consumer Portfolio Services Faces Scrutiny Over Reporting Errors and Aggressive Debt Collection
Company Overview
Company: Consumer Portfolio Services, INC.
Total CFPB Complaints: 2,534
AI Risk Score: 75/100
Most Recent Complaint: 2025-11-30T12:00:00-05:00
Risk Breakdown
- Complaint Volume: high
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Consumer Portfolio Services, Inc. has 1,174 consumer complaints on file with the CFPB. Consumer Portfolio Services, Inc. has a significant number of complaints related to incorrect information on reports. A notable portion of complaints also concern debt collection practices, including threats of negative or legal action.
Response Quality Assessment
fair
Top Consumer Issues
Incorrect information on your report -- Severity: medium
Red Flags
- High volume of complaints regarding incorrect information on reports.
- Multiple complaints about threats of negative or legal action in debt collection.
Green Flags
- Some complaints relate to the investigation of existing problems, suggesting a process is in place.
Consumer Tips & Advice
Always review your credit report for accuracy and dispute any errors promptly with the credit reporting agency and the furnisher of the information.
Complaint Trend Analysis
The prevalence of incorrect information and aggressive debt collection tactics suggests a potential systemic issue within Consumer Portfolio Services' data management and collection processes.
Regulatory History
Companies involved in credit reporting and debt collection are subject to regulations like the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA), which govern data accuracy and collection practices.
Industry Context
The credit reporting and debt collection industries are highly regulated due to the significant impact they have on consumers' financial well-being.
Frequently Asked Questions About Consumer Portfolio Services, INC.
How many CFPB complaints does Consumer Portfolio Services, Inc. have?
Consumer Portfolio Services, Inc. has 1,174 complaints on file with the CFPB. The most recent complaint was filed on December 31, 2024.
What is Consumer Portfolio Services, Inc.'s complaint response rate?
Response rate data is not yet available for Consumer Portfolio Services, Inc..
Does Consumer Portfolio Services, Inc. respond to complaints on time?
Timely response data is not yet available for Consumer Portfolio Services, Inc..
Is Consumer Portfolio Services, Inc. safe to do business with?
Consumer Portfolio Services Faces Scrutiny Over Reporting Errors and Aggressive Debt Collection Consumer Portfolio Services, Inc. has 1,174 CFPB complaints. Risk score: 75/100.
What red flags exist for Consumer Portfolio Services, Inc.?
Potential red flags for Consumer Portfolio Services, Inc.: High volume of complaints regarding incorrect information on reports.. Multiple complaints about threats of negative or legal action in debt collection.. These are based on analysis of CFPB complaint patterns.
What are Consumer Portfolio Services, Inc.'s strengths?
Positive indicators for Consumer Portfolio Services, Inc.: Some complaints relate to the investigation of existing problems, suggesting a process is in place..
What tips should consumers know about Consumer Portfolio Services, Inc.?
Always review your credit report for accuracy and dispute any errors promptly with the credit reporting agency and the furnisher of the information.
Are complaints against Consumer Portfolio Services, Inc. increasing or decreasing?
The prevalence of incorrect information and aggressive debt collection tactics suggests a potential systemic issue within Consumer Portfolio Services' data management and collection processes. Consumer Portfolio Services, Inc. currently has 1,174 total complaints.
Has Consumer Portfolio Services, Inc. faced regulatory action?
Companies involved in credit reporting and debt collection are subject to regulations like the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA), which govern data accuracy and collection practices.
How does Consumer Portfolio Services, Inc. compare to industry peers?
The credit reporting and debt collection industries are highly regulated due to the significant impact they have on consumers' financial well-being.
What specific internal controls are in place at Consumer Portfolio Services to ensure the accuracy of information reported to credit bureaus?
The company's complaint data suggests a need for enhanced internal controls and quality assurance measures to prevent the reporting of inaccurate consumer information.
How does Consumer Portfolio Services train its debt collectors on permissible collection practices and the prohibition of threats?
The number of complaints regarding threats of legal action indicates a potential gap in training or adherence to FDCPA guidelines by collection staff.
Recent Complaints Against Consumer Portfolio Services, INC.
- Credit reporting or other personal consumer reports #21303799 -- Improper use of your report -- 2026-04-16T12:00:00-05:00
- Credit reporting or other personal consumer reports #21047365 -- Improper use of your report -- 2026-04-08T12:00:00-05:00
- Credit reporting or other personal consumer reports #20926644 -- Improper use of your report -- 2026-04-03T12:00:00-05:00
- Debt collection #20890267 -- False statements or representation -- 2026-04-02T12:00:00-05:00
- Credit reporting or other personal consumer reports #20888262 -- Incorrect information on your report -- 2026-04-02T12:00:00-05:00
- Debt collection #20880982 -- Took or threatened to take negative or legal action -- 2026-04-02T12:00:00-05:00
- Credit reporting or other personal consumer reports #20852809 -- Incorrect information on your report -- 2026-04-01T12:00:00-05:00
- Credit reporting or other personal consumer reports #20783222 -- Incorrect information on your report -- 2026-03-30T12:00:00-05:00
- Credit reporting or other personal consumer reports #20584779 -- Problem with a company's investigation into an existing problem -- 2026-03-25T12:00:00-05:00
- Debt collection #20582896 -- Took or threatened to take negative or legal action -- 2026-03-25T12:00:00-05:00
Consumer Portfolio Services, INC. Complaints by State
- Consumer Portfolio Services, INC. Complaints in California
- Consumer Portfolio Services, INC. Complaints in Texas
- Consumer Portfolio Services, INC. Complaints in New York
- Consumer Portfolio Services, INC. Complaints in Florida
- Consumer Portfolio Services, INC. Complaints in Illinois
- Consumer Portfolio Services, INC. Complaints in Pennsylvania
- Consumer Portfolio Services, INC. Complaints in Ohio
- Consumer Portfolio Services, INC. Complaints in Georgia
- Consumer Portfolio Services, INC. Complaints in North Carolina
- Consumer Portfolio Services, INC. Complaints in New Jersey
Consumer Portfolio Services, INC. Complaints by Product
- Consumer Portfolio Services, INC. Checking or Savings Account Complaints
- Consumer Portfolio Services, INC. Credit Card Complaints
- Consumer Portfolio Services, INC. Mortgage Complaints
- Consumer Portfolio Services, INC. Student Loan Complaints
- Consumer Portfolio Services, INC. Vehicle Loan or Lease Complaints
- Consumer Portfolio Services, INC. Debt Collection Complaints
- Consumer Portfolio Services, INC. Credit Reporting Complaints
- Consumer Portfolio Services, INC. Money Transfer Complaints
- Consumer Portfolio Services, INC. Payday Loan Complaints
- Consumer Portfolio Services, INC. Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Consumer Portfolio Services, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.