Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20888262
Incorrect Account Status on Credit Report
Complaint Overview
Complaint ID: 20888262
Company: Consumer Portfolio Services, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: South Carolina
ZIP Code: 29150
Date Received: 2026-04-02T12:00:00-05:00
Date Sent to Company: 2026-04-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a specific account status error on a credit report, which is generally correctable.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 20888262 was filed against Consumer Portfolio Services, Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their credit report to Consumer Portfolio Services, Inc., which was closed with an explanation. The complaint was received on April 2, 2026 from South Carolina. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should review their credit reports regularly and dispute any inaccuracies with the credit reporting agency and the furnisher of the information.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information.
Regulatory Insight
This highlights the importance of credit furnishers accurately reporting account status to credit bureaus to avoid consumer disputes.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint originated in South Carolina.
Industry Comparison
This is a common issue within the credit reporting industry, where errors in account status reporting can occur.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20888262 about?
CFPB complaint 20888262 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against Consumer Portfolio Services, Inc. on April 2, 2026.
Which company is complaint 20888262 filed against?
Complaint 20888262 was filed against Consumer Portfolio Services, Inc.. You can view all complaints against this company on their profile page at /company/consumer-portfolio-services-inc.
What was the company's response to complaint 20888262?
Consumer Portfolio Services, Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 20888262 filed?
Complaint 20888262 was received by the CFPB on April 2, 2026. It was sent to Consumer Portfolio Services, Inc. on April 2, 2026.
What state was complaint 20888262 filed from?
Complaint 20888262 was filed from South Carolina. You can view all complaints from this state at /state/SC.
Was the consumer satisfied with the resolution of complaint 20888262?
Dispute information is not available for complaint 20888262.
What product category is complaint 20888262 about?
Complaint 20888262 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 20888262 submitted?
Complaint 20888262 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20888262?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information. This relates to a Credit reporting or other personal consumer reports complaint against Consumer Portfolio Services, Inc. involving "Incorrect information on your report".
How likely is complaint 20888262 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20888262?
This complaint is rated as low risk. The risk is low as the issue pertains to a specific account status error on a credit report, which is generally correctable.
What regulatory actions apply to complaint 20888262?
This highlights the importance of credit furnishers accurately reporting account status to credit bureaus to avoid consumer disputes. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 20888262?
Consumers should review their credit reports regularly and dispute any inaccuracies with the credit reporting agency and the furnisher of the information.
Are there state-specific protections for complaint 20888262?
The complaint originated in South Carolina. This complaint was filed from South Carolina.
How does complaint 20888262 compare to industry norms?
This is a common issue within the credit reporting industry, where errors in account status reporting can occur.
What is the typical timeframe for a credit reporting agency to investigate a dispute?
Credit reporting agencies generally have 30 days to investigate a dispute, with a possible extension to 45 days if the consumer provides additional information.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.