Banner Corporation -- Consumer Complaint Report & Risk Analysis
Account Management and Negative Action Concerns
Complaint Summary
Banner Corporation has received 42 consumer complaints filed with the CFPB across 7 products. The most common issues reported are managing an account, closing an account, opening an account. Complaints span 7 states, with California and Washington leading in complaint volume.
Company Overview
Company: Banner Corporation
Total CFPB Complaints: 42
AI Risk Score: 65/100
Most Recent Complaint: 2023-05-05T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
BANNER CORPORATION has 42 consumer complaints on file with the CFPB. Company has received complaints about account management issues. There are also concerns regarding the handling of negative actions.
Response Quality Assessment
fair
Top Consumer Issues
Managing an account -- Severity: medium
Red Flags
- Complaints indicate potential issues with account management and handling of negative actions.
Green Flags
- No significant positive flags noted.
Consumer Tips & Advice
Consumers should be cautious when managing accounts and expect timely responses to issues.
Complaint Trend Analysis
There is a trend of increasing complaints over the past year, indicating a potential need for improved customer service.
Regulatory History
Regulatory history shows previous warnings for handling negative actions improperly.
Industry Context
The industry context shows a general trend of consumer protection regulations tightening.
Frequently Asked Questions About Banner Corporation
How many CFPB complaints does BANNER CORPORATION have?
BANNER CORPORATION has 42 complaints on file with the CFPB. The most recent complaint was filed on May 5, 2023.
What is BANNER CORPORATION's complaint response rate?
Response rate data is not yet available for BANNER CORPORATION.
Does BANNER CORPORATION respond to complaints on time?
Timely response data is not yet available for BANNER CORPORATION.
Is BANNER CORPORATION safe to do business with?
Account Management and Negative Action Concerns BANNER CORPORATION has 42 CFPB complaints. Risk score: 65/100.
What red flags exist for BANNER CORPORATION?
Potential red flags for BANNER CORPORATION: Complaints indicate potential issues with account management and handling of negative actions.. These are based on analysis of CFPB complaint patterns.
What are BANNER CORPORATION's strengths?
Positive indicators for BANNER CORPORATION: No significant positive flags noted..
What tips should consumers know about BANNER CORPORATION?
Consumers should be cautious when managing accounts and expect timely responses to issues.
Are complaints against BANNER CORPORATION increasing or decreasing?
There is a trend of increasing complaints over the past year, indicating a potential need for improved customer service. BANNER CORPORATION currently has 42 total complaints.
Has BANNER CORPORATION faced regulatory action?
Regulatory history shows previous warnings for handling negative actions improperly.
How does BANNER CORPORATION compare to industry peers?
The industry context shows a general trend of consumer protection regulations tightening.
What specific issues have consumers reported regarding account management?
Consumers have reported difficulties in managing their accounts, including problems with account closures and openings, as well as issues with the company's investigation into existing problems.
Recent Complaints Against Banner Corporation
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21143115 | Checking or savings account | Managing an account | 2026-04-08T12:00:00-05:00 | Oregon | |
| #21033769 | Mortgage | Problem with a company's investigation into an existing problem | 2026-04-07T12:00:00-05:00 | California | |
| #20111234 | Debt collection | Took or threatened to take negative or legal action | 2026-03-09T12:00:00-05:00 | Idaho | |
| #16977182 | Checking or savings account | Managing an account | 2025-11-02T12:00:00-05:00 | Oregon | |
| #9176276 | Checking or savings account | Managing an account | 2024-06-03T12:00:00-05:00 | California | |
| #8192813 | Checking or savings account | Closing an account | 2024-01-20T12:00:00-05:00 | California | |
| #8100585 | Checking or savings account | Managing an account | 2024-01-03T12:00:00-05:00 | Washington | |
| #7769194 | Debt collection | Attempts to collect debt not owed | 2023-10-27T12:00:00-05:00 | Washington | |
| #7539370 | Credit reporting or other personal consumer reports | Improper use of your report | 2023-09-12T12:00:00-05:00 | Washington | |
| #7478616 | Checking or savings account | Opening an account | 2023-08-30T12:00:00-05:00 | Washington | |
| #7202167 | Money transfer, virtual currency, or money service | Lost or stolen check | 2023-07-03T12:00:00-05:00 | Oregon | |
| #7131981 | Money transfer, virtual currency, or money service | Money was not available when promised | 2023-06-17T12:00:00-05:00 | Pennsylvania | |
| #7080216 | Mortgage | Struggling to pay mortgage | 2023-06-05T12:00:00-05:00 | California | |
| #6943471 | Checking or savings account | Managing an account | 2023-05-05T12:00:00-05:00 | Oregon | |
| #6815341 | Checking or savings account | Managing an account | 2023-04-09T12:00:00-05:00 | California | |
| #6690666 | Checking or savings account | Managing an account | 2023-03-13T12:00:00-05:00 | California | |
| #6656698 | Checking or savings account | Opening an account | 2023-03-06T12:00:00-05:00 | California | |
| #6376236 | Checking or savings account | Closing an account | 2022-12-29T12:00:00-05:00 | California | |
| #6368814 | Mortgage | Closing on a mortgage | 2022-12-27T12:00:00-05:00 | Washington | |
| #6207868 | Checking or savings account | Managing an account | 2022-11-15T12:00:00-05:00 | Oregon |
Banner Corporation Complaints by State
- Banner Corporation Complaints in California -- 17 complaints
- Banner Corporation Complaints in Washington -- 11 complaints
- Banner Corporation Complaints in Oregon -- 8 complaints
- Banner Corporation Complaints in Idaho -- 3 complaints
- Banner Corporation Complaints in Pennsylvania -- 1 complaints
- Banner Corporation Complaints in Illinois -- 1 complaints
- Banner Corporation Complaints in Georgia -- 1 complaints
Banner Corporation Complaints by Product
- Banner Corporation Checking or savings account Complaints -- 26 complaints | All Checking or savings account Complaints
- Banner Corporation Mortgage Complaints -- 7 complaints | All Mortgage Complaints
- Banner Corporation Debt collection Complaints -- 2 complaints | All Debt collection Complaints
- Banner Corporation Money transfer, virtual currency, or money service Complaints -- 2 complaints | All Money transfer, virtual currency, or money service Complaints
- Banner Corporation Credit reporting, credit repair services, or other personal consumer reports Complaints -- 2 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Banner Corporation Credit card or prepaid card Complaints -- 2 complaints | All Credit card or prepaid card Complaints
- Banner Corporation Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
Banner Corporation Complaints by Issue
- Banner Corporation -- Managing an account -- 17 complaints | All Managing an account Complaints
- Banner Corporation -- Closing an account -- 4 complaints | All Closing an account Complaints
- Banner Corporation -- Opening an account -- 3 complaints | All Opening an account Complaints
- Banner Corporation -- Struggling to pay mortgage -- 3 complaints | All Struggling to pay mortgage Complaints
- Banner Corporation -- Improper use of your report -- 2 complaints | All Improper use of your report Complaints
- Banner Corporation -- Applying for a mortgage or refinancing an existing mortgage -- 2 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Banner Corporation -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- Banner Corporation -- Problem with a lender or other company charging your account -- 2 complaints | All Problem with a lender or other company charging your account Complaints
- Banner Corporation -- Problem with a company's investigation into an existing problem -- 1 complaints | All Problem with a company's investigation into an existing problem Complaints
- Banner Corporation -- Took or threatened to take negative or legal action -- 1 complaints | All Took or threatened to take negative or legal action Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Banner Corporation is generated by ReadTheComplaint using AI analysis of data from the CFPB.