Checking or savings account -- Managing an account -- Complaint #6815341
Complaint Overview
Complaint ID: 6815341
Company: Banner Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 95632
Date Received: 2023-04-09T12:00:00-05:00
Date Sent to Company: 2023-04-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello hi it's me XXXX XXXX again okay the reason why I'm making another complaint is because all the money that was withdrawn from my account was done with the ATM card and I have in front of me all the withdrawals my sister made with that credit card that she activated fraudulently activated so when Banner Bank told you I came into that bank I did go into the bank that's when they told me child support had a hold on it IRS had a levy on it every time I went in there they told me that that account had a hold on it mean while with the XXXX XXXX XXXX you could see because they gave me a copy of the withdrawals from from my account which I never received it I never received their debit cards right here in front of me quick stop has my sister on the security camera withdrawing the money right there at the ATM so whatever lie Banner Bank is telling you it's stuffing but a lie so you need to ask them do they have the withdrawal slips do they have do they have that no they do not have that and what about how they said child support had taken XXXX out of my account that never happened IRS never had on my account they lied about that and now they're lying about this I've got the withdrawals right here in front of it at my sister made fraudulently with activating my debit card so please if you have any questions please call me area code XXXX and that's the truth I'm not going to let up on this because that is the truth Banner Bank is lying to you thank you XXXX the only money that exchanged hands between me and Banner Bank that was when they rode me that cashier 's check for {$5700.00} and I think {$14.00} that was the only transaction cash I mean check transaction that I made with him there was no other transactions my sister took all the money off of my debit card so I'm trying to explain to you guys so I don't know why better because lying I do not know because they're the one that made the mistake that's why and they need to refund my money every single time of it I forward you the papers at the Banner Bank gave me all the withdrawals from my from my account with the ATM card I forwarded to you so take a look at them
Frequently Asked Questions
What is Complaint #6815341 about?
Complaint #6815341 was filed against Banner Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-04-09T12:00:00-05:00.
How did Banner Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Banner Corporation?
Yes, visit the Banner Corporation company profile at readthecomplaint.com/company/banner-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.