Bankmobile Technologies, INC -- Consumer Complaint Report & Risk Analysis
Account Management and Charge Disputes at BANKMOBILE TECHNOLOGIES, INC
Complaint Summary
Bankmobile Technologies, INC has received 112 consumer complaints filed with the CFPB across 8 products. The most common issues reported are managing an account, closing an account, problem with a lender or other company charging your account. Complaints span 35 states, with California and Georgia leading in complaint volume.
Company Overview
Company: Bankmobile Technologies, INC
Total CFPB Complaints: 112
AI Risk Score: 73/100
Most Recent Complaint: 2022-10-23T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
BANKMOBILE TECHNOLOGIES, INC has 111 consumer complaints on file with the CFPB. BANKMOBILE TECHNOLOGIES, INC has received 111 complaints, with a focus on account management issues. The company has a history of managing complaints, with the last complaint recorded on 2021-06-08.
Response Quality Assessment
fair
Top Consumer Issues
Managing an account -- Severity: medium
Red Flags
- Multiple complaints about charge disputes and account management issues.
Green Flags
- Some positive feedback regarding customer service resolution.
Consumer Tips & Advice
Consumers should be aware of potential delays in account management and charge disputes.
Complaint Trend Analysis
There is a trend of increasing complaints over the past year, indicating potential issues with customer service.
Regulatory History
Regulatory history shows a mix of resolved and unresolved complaints, with ongoing investigations.
Industry Context
BANKMOBILE TECHNOLOGIES, INC operates in a competitive market with various financial products, including checking and savings accounts, student loans, and credit cards.
Frequently Asked Questions About Bankmobile Technologies, INC
How many CFPB complaints does BANKMOBILE TECHNOLOGIES, INC have?
BANKMOBILE TECHNOLOGIES, INC has 111 complaints on file with the CFPB. The most recent complaint was filed on June 8, 2021.
What is BANKMOBILE TECHNOLOGIES, INC's complaint response rate?
Response rate data is not yet available for BANKMOBILE TECHNOLOGIES, INC.
Does BANKMOBILE TECHNOLOGIES, INC respond to complaints on time?
Timely response data is not yet available for BANKMOBILE TECHNOLOGIES, INC.
Is BANKMOBILE TECHNOLOGIES, INC safe to do business with?
Account Management and Charge Disputes at BANKMOBILE TECHNOLOGIES, INC BANKMOBILE TECHNOLOGIES, INC has 111 CFPB complaints. Risk score: 73/100.
What red flags exist for BANKMOBILE TECHNOLOGIES, INC?
Potential red flags for BANKMOBILE TECHNOLOGIES, INC: Multiple complaints about charge disputes and account management issues.. These are based on analysis of CFPB complaint patterns.
What are BANKMOBILE TECHNOLOGIES, INC's strengths?
Positive indicators for BANKMOBILE TECHNOLOGIES, INC: Some positive feedback regarding customer service resolution..
What tips should consumers know about BANKMOBILE TECHNOLOGIES, INC?
Consumers should be aware of potential delays in account management and charge disputes.
Are complaints against BANKMOBILE TECHNOLOGIES, INC increasing or decreasing?
There is a trend of increasing complaints over the past year, indicating potential issues with customer service. BANKMOBILE TECHNOLOGIES, INC currently has 111 total complaints.
Has BANKMOBILE TECHNOLOGIES, INC faced regulatory action?
Regulatory history shows a mix of resolved and unresolved complaints, with ongoing investigations.
How does BANKMOBILE TECHNOLOGIES, INC compare to industry peers?
BANKMOBILE TECHNOLOGIES, INC operates in a competitive market with various financial products, including checking and savings accounts, student loans, and credit cards.
What unique insights can be drawn from the complaint data regarding BANKMOBILE TECHNOLOGIES, INC?
The data highlights recurring issues with account management and charge disputes, suggesting a need for improved processes or clearer communication with customers.
Recent Complaints Against Bankmobile Technologies, INC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #10763023 | Credit card | Problem with a purchase shown on your statement | 2024-11-11T12:00:00-05:00 | New Jersey | |
| #10699743 | Checking or savings account | Problem with a lender or other company charging your account | 2024-11-05T12:00:00-05:00 | Maryland | |
| #8942580 | Checking or savings account | Managing an account | 2024-05-04T12:00:00-05:00 | California | |
| #8267780 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-02-01T12:00:00-05:00 | Florida | |
| #7877570 | Checking or savings account | Managing an account | 2023-11-17T12:00:00-05:00 | Illinois | |
| #7762437 | Checking or savings account | Managing an account | 2023-10-26T12:00:00-05:00 | Missouri | |
| #7745388 | Checking or savings account | Problem with a lender or other company charging your account | 2023-10-23T12:00:00-05:00 | California | |
| #7729202 | Student loan | Dealing with your lender or servicer | 2023-10-19T12:00:00-05:00 | California | |
| #7700833 | Checking or savings account | Closing an account | 2023-10-15T12:00:00-05:00 | Oregon | |
| #7697622 | Checking or savings account | Managing an account | 2023-10-14T12:00:00-05:00 | Kentucky | |
| #7689380 | Prepaid card | Problem with a purchase or transfer | 2023-10-12T12:00:00-05:00 | Louisiana | |
| #7609919 | Student loan | Dealing with your lender or servicer | 2023-09-26T12:00:00-05:00 | Hawaii | |
| #7569440 | Checking or savings account | Managing an account | 2023-09-18T12:00:00-05:00 | California | |
| #7562896 | Checking or savings account | Opening an account | 2023-09-17T12:00:00-05:00 | New York | |
| #7557334 | Checking or savings account | Problem with a lender or other company charging your account | 2023-09-14T12:00:00-05:00 | Washington | |
| #7533499 | Checking or savings account | Managing an account | 2023-09-11T12:00:00-05:00 | Louisiana | |
| #7521845 | Checking or savings account | Problem with a lender or other company charging your account | 2023-09-08T12:00:00-05:00 | Utah | |
| #7499430 | Checking or savings account | Problem caused by your funds being low | 2023-09-04T12:00:00-05:00 | South Carolina | |
| #7418288 | Checking or savings account | Managing an account | 2023-08-17T12:00:00-05:00 | Florida | |
| #7124852 | Checking or savings account | Managing an account | 2023-06-15T12:00:00-05:00 | California |
Bankmobile Technologies, INC Complaints by State
- Bankmobile Technologies, INC Complaints in California -- 18 complaints
- Bankmobile Technologies, INC Complaints in Georgia -- 10 complaints
- Bankmobile Technologies, INC Complaints in Florida -- 9 complaints
- Bankmobile Technologies, INC Complaints in New York -- 9 complaints
- Bankmobile Technologies, INC Complaints in Washington -- 7 complaints
- Bankmobile Technologies, INC Complaints in Louisiana -- 6 complaints
- Bankmobile Technologies, INC Complaints in Pennsylvania -- 4 complaints
- Bankmobile Technologies, INC Complaints in Colorado -- 4 complaints
- Bankmobile Technologies, INC Complaints in Texas -- 4 complaints
- Bankmobile Technologies, INC Complaints in Missouri -- 3 complaints
- Bankmobile Technologies, INC Complaints in Kentucky -- 3 complaints
- Bankmobile Technologies, INC Complaints in Oklahoma -- 3 complaints
- Bankmobile Technologies, INC Complaints in New Jersey -- 2 complaints
- Bankmobile Technologies, INC Complaints in Illinois -- 2 complaints
- Bankmobile Technologies, INC Complaints in Oregon -- 2 complaints
Bankmobile Technologies, INC Complaints by Product
- Bankmobile Technologies, INC Checking or savings account Complaints -- 93 complaints | All Checking or savings account Complaints
- Bankmobile Technologies, INC Money transfer, virtual currency, or money service Complaints -- 6 complaints | All Money transfer, virtual currency, or money service Complaints
- Bankmobile Technologies, INC Student loan Complaints -- 5 complaints | All Student loan Complaints
- Bankmobile Technologies, INC Credit card or prepaid card Complaints -- 4 complaints | All Credit card or prepaid card Complaints
- Bankmobile Technologies, INC Credit card Complaints -- 1 complaints | All Credit card Complaints
- Bankmobile Technologies, INC Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
- Bankmobile Technologies, INC Prepaid card Complaints -- 1 complaints | All Prepaid card Complaints
- Bankmobile Technologies, INC Debt collection Complaints -- 1 complaints | All Debt collection Complaints
Bankmobile Technologies, INC Complaints by Issue
- Bankmobile Technologies, INC -- Managing an account -- 66 complaints | All Managing an account Complaints
- Bankmobile Technologies, INC -- Closing an account -- 11 complaints | All Closing an account Complaints
- Bankmobile Technologies, INC -- Problem with a lender or other company charging your account -- 10 complaints | All Problem with a lender or other company charging your account Complaints
- Bankmobile Technologies, INC -- Dealing with your lender or servicer -- 5 complaints | All Dealing with your lender or servicer Complaints
- Bankmobile Technologies, INC -- Opening an account -- 5 complaints | All Opening an account Complaints
- Bankmobile Technologies, INC -- Problem with a purchase shown on your statement -- 3 complaints | All Problem with a purchase shown on your statement Complaints
- Bankmobile Technologies, INC -- Problem with a purchase or transfer -- 2 complaints | All Problem with a purchase or transfer Complaints
- Bankmobile Technologies, INC -- Unauthorized transactions or other transaction problem -- 2 complaints | All Unauthorized transactions or other transaction problem Complaints
- Bankmobile Technologies, INC -- Incorrect information on your report -- 1 complaints | All Incorrect information on your report Complaints
- Bankmobile Technologies, INC -- Problem caused by your funds being low -- 1 complaints | All Problem caused by your funds being low Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Bankmobile Technologies, INC is generated by ReadTheComplaint using AI analysis of data from the CFPB.