American Express Company Credit card or prepaid card Complaints
2,275 consumer complaints about American Express Company's Credit card or prepaid card filed with the CFPB.
Summary
- Total Complaints: 2,275
- Issue Types: 15
- States Affected: 52
Common Issues with American Express Company Credit card or prepaid card
- Problem with a purchase shown on your statement -- 444 complaints
- Other features, terms, or problems -- 340 complaints
- Getting a credit card -- 310 complaints
- Advertising and marketing, including promotional offers -- 268 complaints
- Fees or interest -- 199 complaints
- Closing your account -- 142 complaints
- Problem when making payments -- 126 complaints
- Problem with a purchase or transfer -- 110 complaints
- Trouble using your card -- 84 complaints
- Trouble using the card -- 78 complaints
- Incorrect information on your report -- 48 complaints
- Problem getting a card or closing an account -- 45 complaints
- Unexpected or other fees -- 37 complaints
- Struggling to pay your bill -- 18 complaints
- Improper use of your report -- 12 complaints
State Distribution
- California -- 325 complaints
- New York -- 266 complaints
- Florida -- 236 complaints
- Texas -- 158 complaints
- Georgia -- 103 complaints
- New Jersey -- 100 complaints
- Virginia -- 76 complaints
- Pennsylvania -- 74 complaints
- Illinois -- 66 complaints
- Massachusetts -- 65 complaints
- Maryland -- 65 complaints
- Washington -- 63 complaints
- North Carolina -- 58 complaints
- Michigan -- 52 complaints
- Ohio -- 49 complaints
- Arizona -- 34 complaints
- Minnesota -- 33 complaints
- Nevada -- 30 complaints
- Wisconsin -- 28 complaints
- South Carolina -- 27 complaints
- Connecticut -- 27 complaints
- Colorado -- 26 complaints
- Tennessee -- 25 complaints
- District of Columbia -- 24 complaints
- Louisiana -- 23 complaints
- Missouri -- 21 complaints
- Oregon -- 20 complaints
- Utah -- 20 complaints
- Alabama -- 18 complaints
- Indiana -- 16 complaints
Recent Complaints
- Credit card or prepaid card #7389006 -- Trouble using the card
- Credit card or prepaid card #7388700 -- Problem with a purchase or transfer
- Credit card or prepaid card #7364929 -- Fees or interest
- Credit card or prepaid card #7359970 -- Other features, terms, or problems
- Credit card or prepaid card #7356015 -- Problem with a purchase shown on your statement
- Credit card or prepaid card #7354608 -- Other features, terms, or problems
- Credit card or prepaid card #7354217 -- Problem when making payments
- Credit card or prepaid card #7354205 -- Advertising and marketing, including promotional offers
- Credit card or prepaid card #7354007 -- Advertising and marketing, including promotional offers
- Credit card or prepaid card #7353900 -- Problem with a purchase shown on your statement
Frequently Asked Questions
How many Credit card or prepaid card complaints does American Express Company have?
American Express Company has 2,275 consumer complaints about their Credit card or prepaid card product, according to CFPB data.
What are the most common Credit card or prepaid card issues with American Express Company?
The most common issues include Problem with a purchase shown on your statement, Other features, terms, or problems, Getting a credit card.
Which states have the most American Express Company Credit card or prepaid card complaints?
The states with the most complaints are California, New York, Florida.