American Express Company Complaints in Massachusetts
173 consumer complaints against American Express Company in Massachusetts (MA) filed with the CFPB.
Summary
- Total Complaints: 173
- Issue Types: 15
- Product Types: 9
Top Issues for American Express Company in Massachusetts
- Trouble using the card -- 27 complaints
- Problem with a purchase shown on your statement -- 20 complaints
- Advertising and marketing, including promotional offers -- 17 complaints
- Other features, terms, or problems -- 16 complaints
- Incorrect information on your report -- 14 complaints
- Attempts to collect debt not owed -- 14 complaints
- Getting a credit card -- 13 complaints
- Closing your account -- 7 complaints
- Problem when making payments -- 6 complaints
- Trouble using your card -- 6 complaints
- Improper use of your report -- 6 complaints
- Fees or interest -- 4 complaints
- Managing an account -- 4 complaints
- Problem with a purchase or transfer -- 3 complaints
- Problem with a credit reporting company's investigation into an existing problem -- 3 complaints
Products with Complaints
- Credit card or prepaid card -- 65 complaints
- Credit card -- 39 complaints
- Prepaid card -- 24 complaints
- Debt collection -- 19 complaints
- Credit reporting, credit repair services, or other personal consumer reports -- 12 complaints
- Credit reporting or other personal consumer reports -- 6 complaints
- Checking or savings account -- 4 complaints
- Money transfer, virtual currency, or money service -- 3 complaints
- Payday loan, title loan, or personal loan -- 1 complaints
Recent Complaints
- Credit reporting or other personal consumer reports #21165488 -- Incorrect information on your report
- Prepaid card #20866805 -- Trouble using the card
- Credit card #19333919 -- Getting a credit card
- Credit card #18970786 -- Problem with a purchase shown on your statement
- Credit card #18970578 -- Problem with a purchase shown on your statement
- Credit card #18818096 -- Problem with a purchase shown on your statement
- Credit card #18809315 -- Problem when making payments
- Credit card #18794125 -- Problem with a purchase shown on your statement
- Credit card #18340211 -- Problem with a company's investigation into an existing problem
- Credit card #18029425 -- Incorrect information on your report
Frequently Asked Questions
How many complaints does American Express Company have in Massachusetts?
American Express Company has 173 consumer complaints filed in Massachusetts (MA) according to CFPB data.
What are the most common complaints against American Express Company in Massachusetts?
The most common issues include Trouble using the card, Problem with a purchase shown on your statement, Advertising and marketing, including promotional offers.
How do I file a complaint against American Express Company in Massachusetts?
You can file a complaint with the CFPB at consumerfinance.gov/complaint.