Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #9998228
Complaint Overview
Complaint ID: 9998228
Company: Synchrony Financial
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: 92101
Date Received: 2024-09-04T12:00:00-05:00
Date Sent to Company: 2024-09-04T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I noticed on my XXXX XXXX report that there were XXXX hard new inquires posted since yesterday. XXXX today on XX/XX/year> and XXXX yesterday on XX/XX/year>. I have not authorized any of these inquires, nor have I applied for credit cards. I called each institution and notified them. They said they did not see any inquiries or applications but that they would make a note. First one : SYNCBAMAZON. Location : XXXX XXXX XXXX XXXX, PA XXXX. Phone number XXXX XXXX. Inquiry type is individual. Requested on XX/XX/year>. Second one : XXXX XXXX. Location : XXXX XXXX XXXX XXXXXXXX, XXXX XXXX. Phone number XXXX XXXX. Inquiry type is individual. Requested on XX/XX/year>. Third XXXX : XXXXXXXX XXXX XXXX. Location : po box XXXX XXXX, DE XXXX. Phone number XXXX XXXX. Inquiry type is individual. Requested on XX/XX/year>. I also need a letter so that I can delete these from my report.
Frequently Asked Questions
What is Complaint #9998228 about?
Complaint #9998228 was filed against Synchrony Financial regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-09-04T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.