Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9985221
Complaint Overview
Complaint ID: 9985221
Company: Firstbank Puerto Rico
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Puerto Rico
ZIP Code: 006XX
Date Received: 2024-08-29T12:00:00-05:00
Date Sent to Company: 2024-08-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing this complaint regarding the inaccuracies in the payment history reported by XXXX on my credit report. I have repeatedly requested XXXX to provide detailed records of my payment history, including evidence that the payments were made on the dates they reported. Despite my requests, XXXX has not provided adequate documentation to support their claims. It is my firm belief that XXXX has reported payments on incorrect dates, resulting in negative marks on my credit report. These inaccuracies are severely impacting my credit score, and I strongly contest the validity of the information they have provided to the credit bureaus. I request that the CFPB investigate this matter and assist in correcting my payment history to reflect the actual dates on which payments were made. The removal of these incorrect late payment marks is crucial to restoring the accuracy of my credit report. Thank you for your attention to this matter.
Frequently Asked Questions
What is Complaint #9985221 about?
Complaint #9985221 was filed against Firstbank Puerto Rico regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-08-29T12:00:00-05:00.
How did Firstbank Puerto Rico respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Firstbank Puerto Rico?
Yes, visit the Firstbank Puerto Rico company profile at readthecomplaint.com/company/firstbank-puerto-rico to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.