Credit card -- Getting a credit card -- Complaint #9961256
Complaint Overview
Complaint ID: 9961256
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: Connecticut
ZIP Code: 068XX
Date Received: 2024-08-27T12:00:00-05:00
Date Sent to Company: 2024-08-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America automatically enrolled my account in XXXX XXXX XXXX a digital wallet I neither signed up for nor ever consented to. They sent the company my data without my knowledge or consent, and when I asked for more information about what information was sent to XXXX they refused to send me anything in writing. When asked whether they had legal authority to do so, they kept saying " every bank is opting their customers in. ''
Frequently Asked Questions
What is Complaint #9961256 about?
Complaint #9961256 was filed against Bank Of America, National Association regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-08-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.