Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #9835465
Complaint Overview
Complaint ID: 9835465
Company: Fidelity National Information Services, INC. (Fnis)
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: South Carolina
ZIP Code: XXXXX
Date Received: 2024-08-17T12:00:00-05:00
Date Sent to Company: 2024-08-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chex Systems claimed that the complaint I enter for Were unable to approve your application does not pertain to them. Once again, these company are LYING to the CFPB. Look at the below message from XXXX XXXX and who they based their decision. Again, this violates my Consumer rights 15 USC 6802 and another 5 or 6 USC statues. And each fine is up to {$1000.00} each. Unfortunately, we're unable to open your account at this time. We made our decision based on a number of factors, including information from ChexSystems, a consumer reporting agency. We encourage you to reach out to ChexSystems, because you have a right to a copy of your consumer report in the next XXXX days. While ChexSystems may not have information on your account approval status, you can dispute the accuracy of their report information. Please note : Chex Systems did not make the decision on your account application and is unable to provide you with specific reasons for the decision. Contact Info : Chex Systems Attn : Consumer Relations XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX phone - ( XXXX ) XXXX fax - ( XXXX ) XXXX Products and services are offered by XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX. All rights reserved. XXXX XXXX XXXX XXXX XXXX XXXXXXXX Please retain a copy of this message for your records.
Frequently Asked Questions
What is Complaint #9835465 about?
Complaint #9835465 was filed against Fidelity National Information Services, INC. (Fnis) regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-08-17T12:00:00-05:00.
How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?
Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.