Fidelity National Information Services, INC. (Fnis) -- Consumer Complaint Report & Risk Analysis
FNIS Faces Scrutiny Over Account Management and Investigation Issues
Company Overview
Company: Fidelity National Information Services, INC. (Fnis)
Total CFPB Complaints: 1,777
AI Risk Score: 599/100
Most Recent Complaint: 2024-10-31T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Fidelity National Information Services, Inc. (FNIS) has 599 consumer complaints on file with the CFPB. The company received 599 complaints. The last complaint was logged on October 31, 2024.
Response Quality Assessment
fair
Top Consumer Issues
Managing an account -- Severity: medium
Red Flags
- Problem with a company's investigation into an existing problem
Consumer Tips & Advice
When dealing with account management issues, keep detailed records of all communications and transactions.
Complaint Trend Analysis
There is a notable trend of consumers experiencing difficulties with how companies investigate and resolve existing problems, particularly concerning financial accounts.
Regulatory History
No specific regulatory history is provided in the input.
Industry Context
Fidelity National Information Services, Inc. (FNIS) operates in the financial services sector, providing technology solutions for banks and other financial institutions, including services related to checking/savings accounts and credit reporting.
Frequently Asked Questions About Fidelity National Information Services, INC. (Fnis)
How many CFPB complaints does Fidelity National Information Services, Inc. (FNIS) have?
Fidelity National Information Services, Inc. (FNIS) has 599 complaints on file with the CFPB. The most recent complaint was filed on October 31, 2024.
What is Fidelity National Information Services, Inc. (FNIS)'s complaint response rate?
Response rate data is not yet available for Fidelity National Information Services, Inc. (FNIS).
Does Fidelity National Information Services, Inc. (FNIS) respond to complaints on time?
Timely response data is not yet available for Fidelity National Information Services, Inc. (FNIS).
Is Fidelity National Information Services, Inc. (FNIS) safe to do business with?
FNIS Faces Scrutiny Over Account Management and Investigation Issues Fidelity National Information Services, Inc. (FNIS) has 599 CFPB complaints. Risk score: 599/100.
What red flags exist for Fidelity National Information Services, Inc. (FNIS)?
Potential red flags for Fidelity National Information Services, Inc. (FNIS): Problem with a company's investigation into an existing problem. These are based on analysis of CFPB complaint patterns.
What tips should consumers know about Fidelity National Information Services, Inc. (FNIS)?
When dealing with account management issues, keep detailed records of all communications and transactions.
Are complaints against Fidelity National Information Services, Inc. (FNIS) increasing or decreasing?
There is a notable trend of consumers experiencing difficulties with how companies investigate and resolve existing problems, particularly concerning financial accounts. Fidelity National Information Services, Inc. (FNIS) currently has 599 total complaints.
Has Fidelity National Information Services, Inc. (FNIS) faced regulatory action?
No specific regulatory history is provided in the input.
How does Fidelity National Information Services, Inc. (FNIS) compare to industry peers?
Fidelity National Information Services, Inc. (FNIS) operates in the financial services sector, providing technology solutions for banks and other financial institutions, including services related to checking/savings accounts and credit reporting.
What specific types of account management issues are most prevalent for FNIS customers?
The provided data indicates 'Managing an account' as a general issue. Further analysis would be needed to pinpoint the exact nature of these management problems, such as fees, access, or statement discrepancies.
How effectively does FNIS handle investigations into consumer complaints regarding existing problems?
The 'Problem with a company's investigation into an existing problem' issue suggests potential shortcomings in FNIS's resolution processes. Understanding the typical outcomes and timelines of these investigations is crucial.
Recent Complaints Against Fidelity National Information Services, INC. (Fnis)
- Checking or savings account #10653362 -- Managing an account -- 2024-10-31T12:00:00-05:00
- Credit reporting or other personal consumer reports #9684328 -- Problem with a company's investigation into an existing problem -- 2024-07-31T12:00:00-05:00
Fidelity National Information Services, INC. (Fnis) Complaints by State
- Fidelity National Information Services, INC. (Fnis) Complaints in California
- Fidelity National Information Services, INC. (Fnis) Complaints in Texas
- Fidelity National Information Services, INC. (Fnis) Complaints in New York
- Fidelity National Information Services, INC. (Fnis) Complaints in Florida
- Fidelity National Information Services, INC. (Fnis) Complaints in Illinois
- Fidelity National Information Services, INC. (Fnis) Complaints in Pennsylvania
- Fidelity National Information Services, INC. (Fnis) Complaints in Ohio
- Fidelity National Information Services, INC. (Fnis) Complaints in Georgia
- Fidelity National Information Services, INC. (Fnis) Complaints in North Carolina
- Fidelity National Information Services, INC. (Fnis) Complaints in New Jersey
Fidelity National Information Services, INC. (Fnis) Complaints by Product
- Fidelity National Information Services, INC. (Fnis) Checking or Savings Account Complaints
- Fidelity National Information Services, INC. (Fnis) Credit Card Complaints
- Fidelity National Information Services, INC. (Fnis) Mortgage Complaints
- Fidelity National Information Services, INC. (Fnis) Student Loan Complaints
- Fidelity National Information Services, INC. (Fnis) Vehicle Loan or Lease Complaints
- Fidelity National Information Services, INC. (Fnis) Debt Collection Complaints
- Fidelity National Information Services, INC. (Fnis) Credit Reporting Complaints
- Fidelity National Information Services, INC. (Fnis) Money Transfer Complaints
- Fidelity National Information Services, INC. (Fnis) Payday Loan Complaints
- Fidelity National Information Services, INC. (Fnis) Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Fidelity National Information Services, INC. (Fnis) is generated by ReadTheComplaint using AI analysis of data from the CFPB.