Checking or savings account -- Managing an account -- Complaint #9805219

Complaint Overview

Complaint ID: 9805219

Company: Bank Of America, National Association

Product: Checking or savings account

Sub-Product: CD (Certificate of Deposit)

Issue: Managing an account

Sub-Issue: Problem accessing account

State: California

ZIP Code: 94015

Date Received: 2024-08-14T12:00:00-05:00

Date Sent to Company: 2024-08-14T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Unable to access account statement. Issues with online login and company verification is highly restricted from disclosure of information to details. Unable to get complete details of account.

Frequently Asked Questions

What is Complaint #9805219 about?

Complaint #9805219 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-08-14T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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