Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #9804460
Complaint Overview
Complaint ID: 9804460
Company: Citibank, N.A.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: New York
ZIP Code: 13090
Date Received: 2024-08-13T12:00:00-05:00
Date Sent to Company: 2024-08-13T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
ON XX/XX/year> I made a balance transfer from a Citi credit card to a XXXX XXXX XXXXXXXX credit card. The credit card number I gave to XXXX XXXX XXXXXXXX for the transfer was entered incorrectly. Citi accepted the funds and are now refusing to return the funds.
Frequently Asked Questions
What is Complaint #9804460 about?
Complaint #9804460 was filed against Citibank, N.A. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-08-13T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.