Checking or savings account -- Managing an account -- Complaint #9778391
Complaint Overview
Complaint ID: 9778391
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Tennessee
ZIP Code: 38134
Date Received: 2024-08-11T12:00:00-05:00
Date Sent to Company: 2024-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I open bank of america in XXXX XXXX and checking account and I had soke fund and when I went to XXXX XXXX and I withdraw fund at casino atm and after {$1000.00} they intentionally block it and make me go casiher and run it as credit and charge higher fee and after I withdraw 4x and they kept freeze it until I spend alot of time calling and verify and unfreeze and after withdrawal 2x they again keep freeze many time as I had to call many time and each time I keep saying stop u keep blocking the accessing of my own fund and they ensure me won't happen again and ad I try to pull more money they block again and my data breach from their system they use my info for other cause and such and charge alot of fee withdraw as credit and not allow me to withdraw my own gund as I need to keep calling them to ask them for permission to access my own fund
Frequently Asked Questions
What is Complaint #9778391 about?
Complaint #9778391 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-08-11T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.