Checking or savings account -- Managing an account -- Complaint #9777766

Complaint Overview

Complaint ID: 9777766

Company: Jpmorgan Chase & Co.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Florida

ZIP Code: 33065

Date Received: 2024-08-11T12:00:00-05:00

Date Sent to Company: 2024-08-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a XXXX XXXXXXXX XXXX Economic Injury Loan for XXXX that was deposited at my personal Chase account, the Bank accepted the money. I used XXXX, and after a month when I tried to get the rest of the money the bank closed my account. I have never received my money. The Bank stayed with the funds, including my paycheck from my current job at the moment. I am still being accounted for the Loan and I have to pay the full XXXX back to XXXX.

Frequently Asked Questions

What is Complaint #9777766 about?

Complaint #9777766 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-08-11T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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