Debt collection -- Communication tactics -- Complaint #9754372
Complaint Overview
Complaint ID: 9754372
Company: Phoenix Financial Services LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Texas
ZIP Code: 77004
Date Received: 2024-08-08T12:00:00-05:00
Date Sent to Company: 2024-08-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I do not owe any money. I have been receiving calls from Phoenix Financial Services. I constantly tell them to send me in writing anything regarding this debt. They do not send any written documents but continue to call me, from numerous different numbers, at all times of day.
Frequently Asked Questions
What is Complaint #9754372 about?
Complaint #9754372 was filed against Phoenix Financial Services LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-08-08T12:00:00-05:00.
How did Phoenix Financial Services LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Phoenix Financial Services LLC?
Yes, visit the Phoenix Financial Services LLC company profile at readthecomplaint.com/company/phoenix-financial-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.