Credit card -- Getting a credit card -- Complaint #9596654
Complaint Overview
Complaint ID: 9596654
Company: Ava Finance, INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: Indiana
ZIP Code: 463XX
Date Received: 2024-07-23T12:00:00-05:00
Date Sent to Company: 2024-07-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received notice from my XXXX XXXX account that XXXX new credit accounts were opened without my consent, authorization, and knowledge. The XXXX fraudulent accounts are labeled as AVA FINANCE , INC. One is a credit account with a {$500.00} limit and another is an unsecured loan with a {$300.00} limit. The fraudulent accounts were opened on XX/XX/year>. I have an open dispute with XXXX regarding this matter but require additional support.
Frequently Asked Questions
What is Complaint #9596654 about?
Complaint #9596654 was filed against Ava Finance, INC regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-07-23T12:00:00-05:00.
How did Ava Finance, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Ava Finance, INC?
Yes, visit the Ava Finance, INC company profile at readthecomplaint.com/company/ava-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.