Debt collection -- Written notification about debt -- Complaint #9585939
Complaint Overview
Complaint ID: 9585939
Company: Goldman Sachs Bank USA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Pennsylvania
ZIP Code: 19131
Date Received: 2024-07-22T12:00:00-05:00
Date Sent to Company: 2024-07-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, PA, XXXX XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX, GA XXXX Dear XXXX, I am writing to file a complaint against APPLE CARD - GS BANK for violating the law 18 USC 894. I have been a victim of harassment and unfair debt collection practices by APPLE CARD - GS BANK, and I believe that my rights under the law have been violated. I received a call from APPLE CARD - GS BANK demanding payment for an outstanding debt. The caller was aggressive and used threatening language, stating that if I did not pay immediately, legal action would be taken against me. This behavior is a clear violation of the Fair Debt Collection Practices Act, specifically 18 USC 894, which prohibits debt collectors from using abusive, deceptive, or unfair practices to collect debts. I have attempted to resolve this issue with APPLE CARD - GS BANK directly, but their representatives have been uncooperative and unwilling to work with me to find a solution. I have also requested validation of the debt in writing, as required by law, but have not received any documentation to support their claim. I am requesting that XXXX investigate this matter and take appropriate action against APPLE CARD - GS BANK for their unlawful debt collection practices. I also ask that any negative information related to this debt be removed from my credit report, as it has been reported inaccurately and unfairly. Thank you for your attention to this matter. I look forward to a prompt resolution and a fair outcome. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #9585939 about?
Complaint #9585939 was filed against Goldman Sachs Bank USA regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2024-07-22T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.