Checking or savings account -- Managing an account -- Complaint #9489768
Complaint Overview
Complaint ID: 9489768
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Kentucky
ZIP Code: 421XX
Date Received: 2024-07-11T12:00:00-05:00
Date Sent to Company: 2024-07-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They have my account locked they said they was going to close the account but they wont do anything they are just holding my money there are two accounts one has XXXX the other has XXXX in it I just want my money with or without the account being closed they been holding my money since XXXX XXXX
Frequently Asked Questions
What is Complaint #9489768 about?
Complaint #9489768 was filed against U.S. Bancorp regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-07-11T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.