Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9478467
Complaint Overview
Complaint ID: 9478467
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Fraud or scam
State: California
ZIP Code: 92028
Date Received: 2024-07-10T12:00:00-05:00
Date Sent to Company: 2024-07-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XX/XX/year>, when I saw my bank transaction, I saw that my bank account got charged duplicate {$1000.00}. Then, immediately I called my Bank Of America to dispute the charge and told that my Laptop got hacked and stole my bank details. I reported as fraudulent charge. Today, Bank of America rejected mentioning that transaction occurred through XXXX giving proofs. But as I mentioned before, my bank accounts including all accounts got hacked like XXXX, XXXX. But I had not any past transactions with the person they mentioned. Please help me in this because my money got stolen and Bank of America just giving basless proofs.
Frequently Asked Questions
What is Complaint #9478467 about?
Complaint #9478467 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-07-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.