Credit card -- Getting a credit card -- Complaint #9467756

Complaint Overview

Complaint ID: 9467756

Company: Jpmorgan Chase & Co.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Florida

ZIP Code: 33410

Date Received: 2024-07-09T12:00:00-05:00

Date Sent to Company: 2024-07-09T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a credit alert for inquiry for JPMBC Credit, which is Chase on XXXX. Today in the mail, I received a denial letter for a Chase Freedom Flex World Elite account. The account wasn't opened, but I did not request nor have knowledge for this request. ' I called XXXX to determine if any other inquiries were made to my profile, but it was only Chase. I then called Chase to determine if they could share any additional information and they were unable to do so. Since it only happened at Chase and I have already 3 credit cards with Chase, could this have been done internally?

Frequently Asked Questions

What is Complaint #9467756 about?

Complaint #9467756 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-07-09T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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