Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9448085
Complaint Overview
Complaint ID: 9448085
Company: Aes/Pheaa
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: California
ZIP Code: 92109
Date Received: 2024-07-07T12:00:00-05:00
Date Sent to Company: 2024-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have a charge-off on my credit file that was a result of my ex-husband applying for credit online and using my social security number without my knowledge and then defaulting on the loan. This occurred during the marriage. I have recently discovered the charge-off. I did not approve of this student loan or sign for it. We are now divorced and I need this charge-off removed completely from my credit.
Frequently Asked Questions
What is Complaint #9448085 about?
Complaint #9448085 was filed against Aes/Pheaa regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-07-07T12:00:00-05:00.
How did Aes/Pheaa respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Aes/Pheaa?
Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.