Credit card -- Problem with a purchase shown on your statement -- Complaint #9411379
Complaint Overview
Complaint ID: 9411379
Company: Citibank, N.A.
Product: Credit card
Sub-Product: Store credit card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: California
ZIP Code: 91941
Date Received: 2024-07-02T12:00:00-05:00
Date Sent to Company: 2024-07-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I SUBMITTED MY DISPUTE for Transaction Error Date : XX/XX/XXXX, XXXX THE POLICE WHO THEN REFERRED ME TO THE CALIFORNIA STATE BAR. however, the credit card responded with, " We now consider this matter resolved and have completed our investigation. " due to the dispute is beyond 90 days. '' Any amount placed in dispute will still elitist along with the credit agency will be notified. It is important to point out that, I am charged {$2000.00} and I never received any good or services. This is " Unjust Enrichment! ".
Frequently Asked Questions
What is Complaint #9411379 about?
Complaint #9411379 was filed against Citibank, N.A. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-07-02T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.