Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9312688

Complaint Overview

Complaint ID: 9312688

Company: Jpmorgan Chase & Co.

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Fraud or scam

State: Arizona

ZIP Code: 850XX

Date Received: 2024-06-20T12:00:00-05:00

Date Sent to Company: 2024-06-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a text message from a email XXXX and it said this Hello, sorry to bother you via text message! Our company is hiring 50 XXXX employees. If you have free time to work remotely part-time, we need you to join our team! Help restaurants improve their rankings. Pay by the day, XXXX XXXX dollars per day! You can score from home and easily earn over {$20000.00} per month. Interested parties please contact XXXX : XXXX ( Requirement : 24 years or above ) I texted this XXXX number and some person female 40 years she said and that she lives in Washington told me that she would help me on this job and how to do my training on the platform the website is XXXX XXXX XXXX After I was done with my training on the website she asked for money to be deposited my first amount was {$40.00} dollars and I made {$30.00} dollars she said in order to make more if I could deposit {$1500.00} and I would make {$500.00} dollars for commission on restaurant rankings my bank sent me a text message it was a fraud and I call them telling them what was going on and the person I spoke to said it was okay to transfer money. and to use my account information. After I login on the website for the job on the platform website XXXX XXXX XXXX and was clicking a red button for the restaurant ranking. It completely put me at a negative number of what I added the first time I told my supposition trainer and she asked to deposit more in order to get my money back and my second transfer was of {$1900.00} and it wiped all of my money. My trainer promised me that wouldnt happen and that she had money but she lied and she keeps texting me asking if I have money. I dont reply anymore because she scammed me and lied to me! The person in the bank was a man he gave me wrong information and now theyre blaming me. I used XXXX to transfer money onto the website XXXX XXXX XXXX were I was doing my supposedly training and the other app was crypto.com and XXXX of the app was made under my name for the bank called XXXX XXXX XXXX XXXX the address is XXXX XXXX XXXX, XXXX XXXX NY XXXX and the phone # is XXXX nobody answers the last two dates since XX/XX/year> and I tried like 3 more times last week I dont know what else to do! And they made a fake address up thats not my address with the account.

Frequently Asked Questions

What is Complaint #9312688 about?

Complaint #9312688 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-06-20T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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