Checking or savings account -- Managing an account -- Complaint #9225047
Complaint Overview
Complaint ID: 9225047
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 92101
Date Received: 2024-06-10T12:00:00-05:00
Date Sent to Company: 2024-06-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of america CONSTANTLY SAYS THEY CAN NOT VERIFY ME!! XXXX THE MANAGER AT XXXX LOCATION HELPED ME DO IT ON MY PHONE. IT SHOULD TAKE NO MORE THAN 3 DAYS!! THIS NEEDS FIXED!!!! I WILL NOT GO INTO THE BANK EVERYDAY!! I HAVE XXXX XXXX!! AND AM TRYING TO OPEN AN ACCOUNT WITH A CREDIT UNION!! THIS IS A SERIOUS PROBLEM!! YOU GON NA PAY FOR THE GAS IN MY CAR TO STEP INTO XXXX XXXX XXXX XXXX!!? NO!! HEADQUARTERS IS IN XXXX NC. Please send this complaint to them. XXXX XXXX XXXX is now working on my case. XXXX is doing nothing. And card is still not in the XXXX XXXX XXXX XXXX. Also I would appreciate a credit card. Why do I not get a credit card? Also I would like to know about a trust fund!! Your friend, XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #9225047 about?
Complaint #9225047 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-06-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.