Debt collection -- Attempts to collect debt not owed -- Complaint #9176501
Complaint Overview
Complaint ID: 9176501
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed
State: Wisconsin
ZIP Code: 544XX
Date Received: 2024-06-04T12:00:00-05:00
Date Sent to Company: 2024-06-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Company names JPMCB auto finance .has on goin disputes using transunion credit report company. XXXX Refused to remove this account. Been already been verified account doesn't match. Police report. JPMCB auto refuses to give any information due to account doesn't.match. I'm unable to receive credit continue denial decision due XXXX on going .Disputes records has went as far as XXXX using Consumer CFPB fair report company.. seen also alert CFBP.customers Has alert. using XXXX finial decision has been made. month XXXX XX/XX/year> received a letter written by. XXXX XXXX XXXX. Phone XXXX ext XXXX provided decision Monitory written off. Apologies for inconvenience thanks for my service.veteran. Closed file CFPB complaint.. requested survey. Instead.l Received different letter. on XXXX XXXX the letter stated Monterey write off was removed. l received a different alert CFPB. Provide a different letter requesting additional information. Which seems not fair.. So l Tryed contact JpMCB chase lto speak XXXX XXXX. refused to discuss matter..fellow co worked started XXXX XXXX. Will call me he was on the phone with another customer. XXXX t l called. Company started he left. For day. to resolve decision. l spoke to CFPB whom suggested l need to seek legal affairs. Due. How this account has been handled. Prior XXXX advised me to get police report. Who also stated informed information they have don't match .company couldn't provide me any information .l request JMCB. Chase auto to please stop report on my credit file company refuse XXXX l received different decision letter on the same day XXXX reported account being removed. From Off my credit report .l don't have any money. I don't owe this company who's using trans to force money that not owed..
Frequently Asked Questions
What is Complaint #9176501 about?
Complaint #9176501 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-06-04T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.