Prepaid card -- Problem getting a card or closing an account -- Complaint #9139877
Complaint Overview
Complaint ID: 9139877
Company: Jpmorgan Chase & Co.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: Michigan
ZIP Code: 480XX
Date Received: 2024-05-30T12:00:00-05:00
Date Sent to Company: 2024-05-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase When I bring it up your staff decided to lie and say I don't have a credit card with chase. A lie because you keep sending me a notice that my credit card is 30 days overdue. You have unclean hands on my mortgage with XXXX XXXX and helping him to steal my identity without repairing the problems you created. You have emboldened him including ignoring to mail to my mailing address the escrow checks XXXX of them he cash at XXXX XXXX XXXX XXXX. You lied over and over telling me that you could not update my address in your system and mail them and the claim form to him the Criminal. XXXX XXXX XXXXXXXX XXXX XXXXXXXX, mi Now you refuse to work with detective XXXX to resolve your own criminal behavior to pay the XXXX rightful Claims. Explain the wrongful actions on the credit card?
Frequently Asked Questions
What is Complaint #9139877 about?
Complaint #9139877 was filed against Jpmorgan Chase & Co. regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2024-05-30T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.