Debt collection -- Attempts to collect debt not owed -- Complaint #9109798
Complaint Overview
Complaint ID: 9109798
Company: Optio Solutions, LLC
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Pennsylvania
ZIP Code: 19020
Date Received: 2024-05-27T12:00:00-05:00
Date Sent to Company: 2024-05-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
An XXXX named XXXX XXXX XXXX based in Georgia reached out to me about a XXXX dollar debt I owe to an old apartment building. We were not told or made aware of any outstanding balance. I was evicted because my roommate had an unregistered pet that we were all led to believe was registered with the landlords. I also did some digging of my own and this company is a total scam. They have XXXX reviews and XXXX of them contain the word scam and every single other review is people saying they got ripped off and borderline extorted for more money.
Frequently Asked Questions
What is Complaint #9109798 about?
Complaint #9109798 was filed against Optio Solutions, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-05-27T12:00:00-05:00.
How did Optio Solutions, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Optio Solutions, LLC?
Yes, visit the Optio Solutions, LLC company profile at readthecomplaint.com/company/optio-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.