Optio Solutions, LLC -- Consumer Complaint Report & Risk Analysis
Debt Collection and Reporting Issues
Complaint Summary
Optio Solutions, LLC has received 69 consumer complaints filed with the CFPB across 3 products. The most common issues reported are attempts to collect debt not owed, false statements or representation, incorrect information on your report. Complaints span 22 states, with Florida and Texas leading in complaint volume.
Company Overview
Company: Optio Solutions, LLC
Total CFPB Complaints: 69
AI Risk Score: 73/100
Most Recent Complaint: 2022-04-06T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Optio Solutions, LLC has 67 consumer complaints on file with the CFPB. Attempts to collect debt not owed False statements or representation
Response Quality Assessment
fair
Top Consumer Issues
Attempts to collect debt not owed -- Severity: medium
Red Flags
- False statements or representation
Green Flags
- Proper written notification about debt
Consumer Tips & Advice
Consumers should verify the debt before responding to collection efforts.
Complaint Trend Analysis
There is a trend of increasing complaints about debt collection practices and accuracy of credit reports.
Regulatory History
Regulatory history shows ongoing efforts to improve debt collection practices and accuracy of consumer reports.
Industry Context
The debt collection and credit reporting industries are under scrutiny for ensuring fair practices and accuracy.
Frequently Asked Questions About Optio Solutions, LLC
How many CFPB complaints does Optio Solutions, LLC have?
Optio Solutions, LLC has 67 complaints on file with the CFPB. The most recent complaint was filed on June 5, 2021.
What is Optio Solutions, LLC's complaint response rate?
Response rate data is not yet available for Optio Solutions, LLC.
Does Optio Solutions, LLC respond to complaints on time?
Timely response data is not yet available for Optio Solutions, LLC.
Is Optio Solutions, LLC safe to do business with?
Debt Collection and Reporting Issues Optio Solutions, LLC has 67 CFPB complaints. Risk score: 73/100.
What red flags exist for Optio Solutions, LLC?
Potential red flags for Optio Solutions, LLC: False statements or representation. These are based on analysis of CFPB complaint patterns.
What are Optio Solutions, LLC's strengths?
Positive indicators for Optio Solutions, LLC: Proper written notification about debt.
What tips should consumers know about Optio Solutions, LLC?
Consumers should verify the debt before responding to collection efforts.
Are complaints against Optio Solutions, LLC increasing or decreasing?
There is a trend of increasing complaints about debt collection practices and accuracy of credit reports. Optio Solutions, LLC currently has 67 total complaints.
Has Optio Solutions, LLC faced regulatory action?
Regulatory history shows ongoing efforts to improve debt collection practices and accuracy of consumer reports.
How does Optio Solutions, LLC compare to industry peers?
The debt collection and credit reporting industries are under scrutiny for ensuring fair practices and accuracy.
What unique insight can be drawn from the complaint data?
The data highlights a significant number of complaints related to false statements and attempts to collect debts not owed, indicating a need for stricter verification processes by debt collectors.
Recent Complaints Against Optio Solutions, LLC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21285374 | Debt collection | Attempts to collect debt not owed | 2026-04-15T12:00:00-05:00 | Texas | |
| #21246292 | Debt collection | Attempts to collect debt not owed | 2026-04-14T12:00:00-05:00 | Washington | |
| #21166423 | Debt collection | False statements or representation | 2026-04-11T12:00:00-05:00 | Utah | |
| #21032467 | Debt collection | False statements or representation | 2026-04-07T12:00:00-05:00 | Georgia | |
| #21032200 | Debt collection | False statements or representation | 2026-04-07T12:00:00-05:00 | Georgia | |
| #19985033 | Debt collection | False statements or representation | 2026-03-04T12:00:00-05:00 | Texas | |
| #19322570 | Debt collection | Attempts to collect debt not owed | 2026-02-06T12:00:00-05:00 | Florida | |
| #18994590 | Debt collection | Written notification about debt | 2026-01-25T12:00:00-05:00 | Texas | |
| #18971216 | Debt collection | Attempts to collect debt not owed | 2026-01-23T12:00:00-05:00 | Florida | |
| #18764904 | Debt collection | Attempts to collect debt not owed | 2026-01-15T12:00:00-05:00 | Ohio | |
| #18667267 | Debt collection | Took or threatened to take negative or legal action | 2026-01-12T12:00:00-05:00 | California | |
| #18638707 | Debt collection | Written notification about debt | 2026-01-11T12:00:00-05:00 | Florida | |
| #18129621 | Debt collection | Took or threatened to take negative or legal action | 2025-12-02T12:00:00-05:00 | Florida | |
| #18129559 | Debt collection | Took or threatened to take negative or legal action | 2025-12-02T12:00:00-05:00 | Texas | |
| #18129522 | Debt collection | Electronic communications | 2025-12-02T12:00:00-05:00 | Michigan | |
| #18010755 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2025-11-30T12:00:00-05:00 | Maryland | |
| #18009556 | Debt collection | Written notification about debt | 2025-11-29T12:00:00-05:00 | California | |
| #17952543 | Debt collection | Communication tactics | 2025-11-26T12:00:00-05:00 | California | |
| #17941770 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-11-26T12:00:00-05:00 | Wyoming | |
| #17941666 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-11-26T12:00:00-05:00 | Wyoming |
Optio Solutions, LLC Complaints by State
- Optio Solutions, LLC Complaints in Florida -- 13 complaints
- Optio Solutions, LLC Complaints in Texas -- 9 complaints
- Optio Solutions, LLC Complaints in Georgia -- 7 complaints
- Optio Solutions, LLC Complaints in California -- 6 complaints
- Optio Solutions, LLC Complaints in Arizona -- 4 complaints
- Optio Solutions, LLC Complaints in Ohio -- 3 complaints
- Optio Solutions, LLC Complaints in Maryland -- 3 complaints
- Optio Solutions, LLC Complaints in North Carolina -- 3 complaints
- Optio Solutions, LLC Complaints in Washington -- 2 complaints
- Optio Solutions, LLC Complaints in Wyoming -- 2 complaints
- Optio Solutions, LLC Complaints in Virginia -- 2 complaints
- Optio Solutions, LLC Complaints in Tennessee -- 2 complaints
- Optio Solutions, LLC Complaints in Pennsylvania -- 2 complaints
- Optio Solutions, LLC Complaints in South Carolina -- 2 complaints
- Optio Solutions, LLC Complaints in Minnesota -- 2 complaints
Optio Solutions, LLC Complaints by Product
- Optio Solutions, LLC Debt collection Complaints -- 56 complaints | All Debt collection Complaints
- Optio Solutions, LLC Credit reporting or other personal consumer reports Complaints -- 10 complaints | All Credit reporting or other personal consumer reports Complaints
- Optio Solutions, LLC Credit reporting, credit repair services, or other personal consumer reports Complaints -- 3 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Optio Solutions, LLC Complaints by Issue
- Optio Solutions, LLC -- Attempts to collect debt not owed -- 22 complaints | All Attempts to collect debt not owed Complaints
- Optio Solutions, LLC -- False statements or representation -- 13 complaints | All False statements or representation Complaints
- Optio Solutions, LLC -- Incorrect information on your report -- 10 complaints | All Incorrect information on your report Complaints
- Optio Solutions, LLC -- Written notification about debt -- 9 complaints | All Written notification about debt Complaints
- Optio Solutions, LLC -- Took or threatened to take negative or legal action -- 7 complaints | All Took or threatened to take negative or legal action Complaints
- Optio Solutions, LLC -- Communication tactics -- 3 complaints | All Communication tactics Complaints
- Optio Solutions, LLC -- Electronic communications -- 2 complaints | All Electronic communications Complaints
- Optio Solutions, LLC -- Problem with a company's investigation into an existing problem -- 2 complaints | All Problem with a company's investigation into an existing problem Complaints
- Optio Solutions, LLC -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Optio Solutions, LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.