Debt collection -- Communication tactics -- Complaint #17952543
Complaint Overview
Complaint ID: 17952543
Company: Optio Solutions, LLC
Product: Debt collection
Sub-Product: Rental debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: California
ZIP Code: 95901
Date Received: 2025-11-26T12:00:00-05:00
Date Sent to Company: 2025-11-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I keep receiving calls from this debt collector when I finally answered from one of the multiple phone numbers they used I requested a debt validation letter and spoke with 3 representatives who was reluctant to providing their information and further information on the supposed debt that i do not recognize. I also requested to dispute this debt collection which the representative denied and was saying I have to do other things.
Frequently Asked Questions
What is Complaint #17952543 about?
Complaint #17952543 was filed against Optio Solutions, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-11-26T12:00:00-05:00.
How did Optio Solutions, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Optio Solutions, LLC?
Yes, visit the Optio Solutions, LLC company profile at readthecomplaint.com/company/optio-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.