Credit card -- Improper use of your report -- Complaint #9103134

Complaint Overview

Complaint ID: 9103134

Company: Synchrony Financial

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Improper use of your report

Sub-Issue: Reporting company used your report improperly

State: Virginia

ZIP Code: 20155

Date Received: 2024-05-26T12:00:00-05:00

Date Sent to Company: 2024-05-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have a paypal credit account I took out a paypal credit for {$3800.00} and made a deal to pay it over the period of 6 months with 0 % interest. Now I have paid in full the balance and took a new Paypal credit out for approximatley {$3400.00} with the plan for 0 % interest over six months and they have now closed my account and stripped the deal from me demanding me to pay the full balance within one month with no warning.

Frequently Asked Questions

What is Complaint #9103134 about?

Complaint #9103134 was filed against Synchrony Financial regarding Credit card specifically about Improper use of your report. It was received by the CFPB on 2024-05-26T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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