Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #9094349
Complaint Overview
Complaint ID: 9094349
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Can't stop withdrawals from your account
State: Pennsylvania
ZIP Code: 19149
Date Received: 2024-05-24T12:00:00-05:00
Date Sent to Company: 2024-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased a desktop on target store on XX/XX/XXXX, it showed delivered on XX/XX/XXXX. But when I came home theres only XXXX outside my home without any desktop or wire, I checked the delivery image they provided, the box is already been damage and open, the person who delivered this is stealing it, theres nothing inside the box, I called target to let them know whats happening but they said nothing they can do, they want me to open a dispute when Bank of America, I open a dispute but a month later they denied my claims because they said is a valid purchase, I know is valid purchase because I pay with my debit card, but the problem is I didnt received any items that I suppose to have, and then I called back to Bank of America and write them a letter telling them whats going on and asked them to reopen my claims, 2 days later they reopen my claim, but is been over 2 month now, and I open my Bank of America XXXX it shows they declined my case but without giving me any reason, I pay {$1100.00} on this desktop, this is not a small number I really need this desktop to start my new job, but Bank of America and XXXX both of them they dont care, they just push to fault to each other, I really hope I can get my money back please help me out!!
Frequently Asked Questions
What is Complaint #9094349 about?
Complaint #9094349 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-05-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.