Credit card -- Closing your account -- Complaint #9046838
Complaint Overview
Complaint ID: 9046838
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: North Carolina
ZIP Code: 275XX
Date Received: 2024-05-19T12:00:00-05:00
Date Sent to Company: 2024-05-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The Synchrony Bank, which is the issuer of several of my credit cards ( listed below ), closed all my accounts abruptly and without warning. All of my accounts with them and other credit issuers are in good standing. I have always made my payments in full and before due date, never was late or delinquent or made even partial payments. I requested the reinstatement of all my accounts with the current/last approved credit limits. These are the cards I have with them and they closed : - XXXX XXXX - XXXX credit - XXXX store card - Synchrony Premier XXXX ( XXXX % Cashback ) - XXXX XXXX XXXX credit card - XXXX XXXX - XXXX store card
Frequently Asked Questions
What is Complaint #9046838 about?
Complaint #9046838 was filed against Synchrony Financial regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-05-19T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.