Credit card -- Advertising and marketing, including promotional offers -- Complaint #9020440
Complaint Overview
Complaint ID: 9020440
Company: Continental Finance Company, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Didn't receive advertised or promotional terms
State: Ohio
ZIP Code: 44122
Date Received: 2024-05-15T12:00:00-05:00
Date Sent to Company: 2024-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Continental Finance llc reniged on there promotion offer of 6 months of on time payments would increase credit line to XXXX from XXXX tried to say I was late on a payment by XXXX days which is not true there was a pmt on time but some prossing error on there behalf which they blamed me for of course to get out of there commint offer of course!
Frequently Asked Questions
What is Complaint #9020440 about?
Complaint #9020440 was filed against Continental Finance Company, LLC regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2024-05-15T12:00:00-05:00.
How did Continental Finance Company, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Continental Finance Company, LLC?
Yes, visit the Continental Finance Company, LLC company profile at readthecomplaint.com/company/continental-finance-company-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.