Vehicle loan or lease -- Managing the loan or lease -- Complaint #8991096
Complaint Overview
Complaint ID: 8991096
Company: General Motors Financial Company, INC.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Managing the loan or lease
Sub-Issue: Problem with fees charged
State: California
ZIP Code: 91606
Date Received: 2024-05-12T12:00:00-05:00
Date Sent to Company: 2024-05-12T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
At the end of the lease I was charged multiple charges for certain fees. I have no dispute of these fees except for 1. They charged me for worn tires after I had the tires replaced with ones that were not worn. They would not provide me with proof that the tires were worn, but charged me anyway. I refused to pay this and I was reported to the credit agencies and my credit score took a major hit.
Frequently Asked Questions
What is Complaint #8991096 about?
Complaint #8991096 was filed against General Motors Financial Company, INC. regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2024-05-12T12:00:00-05:00.
How did General Motors Financial Company, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against General Motors Financial Company, INC.?
Yes, visit the General Motors Financial Company, INC. company profile at readthecomplaint.com/company/general-motors-financial-company-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.