Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8986696
Complaint Overview
Complaint ID: 8986696
Company: U.S. Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Minnesota
ZIP Code: 55126
Date Received: 2024-05-11T12:00:00-05:00
Date Sent to Company: 2024-05-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So around XX/XX/year> I was scammed with 2 fake checks and the bank is holding me responsible but I did some research because it felt wrong that I owed them money even though in my account it said the checks were approved and I was manipulated into sending the scammer XXXX dollars. from what I found online banks are suppose to cover you if you get scammed. I am more than willing to provide proof of this through texts and pictures. Us Bank has been extremely unhelpful I had already filed a complaint and nothing has changed. I can not afford to pay them that money either. I really think the bank is wrong on this and since the account was also in my moms name causing additional problems for her now.
Frequently Asked Questions
What is Complaint #8986696 about?
Complaint #8986696 was filed against U.S. Bancorp regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-05-11T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.