Credit card -- Trouble using your card -- Complaint #8954731
Complaint Overview
Complaint ID: 8954731
Company: Synchrony Financial
Product: Credit card
Sub-Product: Store credit card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Virginia
ZIP Code: 23322
Date Received: 2024-05-07T12:00:00-05:00
Date Sent to Company: 2024-05-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/XXXX I made a {$250.00} payment to Synchrony for my Amazon XXXX account. I was told my account would be credited in 5 days. I've called every single day and the company keeps pushing back the date they will credit my account. They have had the {$250.00} for 7 days without placing it on my account. They utilized Predatory Policy against their clients. They are Ruining My Good Credit. This is ILLEGAL! This should be considered GRAND THEFT!
Frequently Asked Questions
What is Complaint #8954731 about?
Complaint #8954731 was filed against Synchrony Financial regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2024-05-07T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.