Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8953866
Complaint Overview
Complaint ID: 8953866
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Michigan
ZIP Code: 483XX
Date Received: 2024-05-07T12:00:00-05:00
Date Sent to Company: 2024-05-07T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a checking account with Bank of America on Thursday the 2 I withdrew XXXX dollars cash out of an atm. It did dont dispense I was told that they would credit my account with in 2-10 business days after calling on the 4th to 5th day I was told they would not refund for 45 days an that my account was not authorized to have a provision credit it has already been 4 days now that are telling me they have no idea when my money. If they checked the cameras or the atm then they would see that the money was never dial taken from the account
Frequently Asked Questions
What is Complaint #8953866 about?
Complaint #8953866 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-05-07T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.