Checking or savings account -- Closing an account -- Complaint #8930098
Complaint Overview
Complaint ID: 8930098
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Arizona
ZIP Code: 853XX
Date Received: 2024-05-04T12:00:00-05:00
Date Sent to Company: 2024-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase bank frozen my account and wont tell me why I can no access my money but they are still letting money in ACH. I have call the bank and went down there they instructed me to bring one account up from a overdrawn amount and they will open my accounts they instructed me it has to be cash so I did with the banker there he also heard the requirements I deposited money and they still would not open my accounts I still can not got a answer as of why and cant access my funds I have been banking there with no problems for 9 years
Frequently Asked Questions
What is Complaint #8930098 about?
Complaint #8930098 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-05-04T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.