Credit card -- Problem when making payments -- Complaint #8886755
Complaint Overview
Complaint ID: 8886755
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Tennessee
ZIP Code: 384XX
Date Received: 2024-04-29T12:00:00-05:00
Date Sent to Company: 2024-04-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2024 I made a payment totaling {$1900.00}. That payment cleared my bank on XX/XX/XXXX. Bank of America did not make the amount available though my credit card. I have attempted to contact Bank of America two different times only to be informed that they placed a 10 day hold on my payment. This period was reduced to a 5 day hold during a subsequent phone call. It has now been 5 days and the funds still remain unavailable.
Frequently Asked Questions
What is Complaint #8886755 about?
Complaint #8886755 was filed against Bank Of America, National Association regarding Credit card specifically about Problem when making payments. It was received by the CFPB on 2024-04-29T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.